Austin and team do excellent work. I’ve been coming to Grand Auto for many years. Not only are they e
xpert technicians but they never try to upsell you on things you don’t really need. If you’re looking for an honest, reliable, auto service shop then Grand Auto should be your go to place.
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Start to finish great experience with a fellow car lover and great business man, funnily enough named
Jeff. Will be a returning customer for sure… take care of the family SUV for years to come.
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I had not made an appointment but urgently needed the engine splash shield reattached because it was
hanging down. They were open to squeezing me in and were quick to start. It was somewhat of a short wait time and satisfactory end result.
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23501 Commerce Center Drive
Suite B
Laguna Hills, CA 92653
4.9
(1,650 Reviews)
JO
GT3 visit
The team was very knowledgeable and easy to work with. Scheduling my appointment with reminders from
the team was very easy and appreciated and the work was great and done on time.
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These people are amazing! Daron and his Sister are great at what they do. I have a Lexus that started
giving me problems. I took it to another shop who said there were so many diagnostic codes that they said they couldn't work on it and I had to take it to the dealer. The dealer found 28 diagnostic codes and quoted me the work. I called Herb's Garage and Daron quoted me significantly lower prices so I took it there. It took a few weeks to fix the issue because there were so many codes. Even after they fixed the noticeable issue (rough idle), the check engine would still come on. They finally fixed that issue. The car was a problem with only 60k miles. Daron and his team definitely worked hard on it and solved the difficult problem. They were gracious enough to help out with a rental for a little bit of time too. They charged very reasonable prices, especially for the amount of work performed. Car now runs great. It's safe to say that I finally found a mechanic who I consider my mechanic.
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Highly recommend giving them a shot for any car maintenance that maybe needed! Took my car in today a
nd received the best service! very friendly and professional and price is right!
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My experience with Coast General was a little better than originally thought. Why I chose not to give
a perfect 5-star rating has to do with the cost of the service and repair mostly. Also, my copy of the invoice had a few inaccuracies such as the model (Toyota Corolla SE instead of LE), license plate number (8MRF628 instead of 8MRF625) and odometer reading (53525 instead of 53086). Other than that, this was still a good brake service effort and I thank Roy, Dave and everyone else at Coast General for all of their help. My front brakes are working again and I’m looking forward to continuing my own business working for DoorDash. Thanks again, Coast General!
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