Austin and the team at Grand Automotive took great care of us when my wife's car that needed the rear
differential replaced. After diagnosing the issue, Austin worked with our extended warranty provider to ensure that the car was repaired properly, and as quickly as possible, keeping us informed every step of the way. Not only did they meet our expectations, they exceeded them. As the owner of a business built on customer support, I know quality service when I experience it. I will be bringing all my vehicles here to be serviced from now on.
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I will always come to West Coast Rovers as long as I have a Rover. They feel like family. Very quick,
efficient, and affordable. They never try to upsell things and always give me the heads up. 10/10. It would be a 12/10 if they offered mobile service but I won’t be picky :)
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I had not made an appointment but urgently needed the engine splash shield reattached because it was
hanging down. They were open to squeezing me in and were quick to start. It was somewhat of a short wait time and satisfactory end result.
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23501 Commerce Center Drive
Suite B
Laguna Hills, CA 92653
4.9
(1,651 Reviews)
LP
Oil change
Flawless experience. Price quoted when I made the appointment. Reception area clean and stylish. Car
ready when the said it would be - 2 hours. No issues. $200 less than the dealer price
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These people are amazing! Daron and his Sister are great at what they do. I have a Lexus that started
giving me problems. I took it to another shop who said there were so many diagnostic codes that they said they couldn't work on it and I had to take it to the dealer. The dealer found 28 diagnostic codes and quoted me the work. I called Herb's Garage and Daron quoted me significantly lower prices so I took it there. It took a few weeks to fix the issue because there were so many codes. Even after they fixed the noticeable issue (rough idle), the check engine would still come on. They finally fixed that issue. The car was a problem with only 60k miles. Daron and his team definitely worked hard on it and solved the difficult problem. They were gracious enough to help out with a rental for a little bit of time too. They charged very reasonable prices, especially for the amount of work performed. Car now runs great. It's safe to say that I finally found a mechanic who I consider my mechanic.
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Highly recommend giving them a shot for any car maintenance that maybe needed! Took my car in today a
nd received the best service! very friendly and professional and price is right!
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My experience with Coast General was a little better than originally thought. Why I chose not to give
a perfect 5-star rating has to do with the cost of the service and repair mostly. Also, my copy of the invoice had a few inaccuracies such as the model (Toyota Corolla SE instead of LE), license plate number (8MRF628 instead of 8MRF625) and odometer reading (53525 instead of 53086). Other than that, this was still a good brake service effort and I thank Roy, Dave and everyone else at Coast General for all of their help. My front brakes are working again and I’m looking forward to continuing my own business working for DoorDash. Thanks again, Coast General!
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