Big thanks to Kevin Havey and the team! Being a single woman can be intimidating when car shopping. I
was pretty anxious after a horrible experience at a different local dealership (not Zimbrick). Kevin was really easy going, very knowledgeable and communicated each step of the process. The team made me feel more comfortable than any dealership I've gone to before. Thanks Kevin!
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We were dealt with quickly, dropped off our car, and by the end of the day had it back. The issue tur
ned out to not be much, but they kept us in the loop and did a good job.
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The service was prompt - I arrived at their opening time of 7:30 and was first in line to be serviced
. I depend on their honesty regarding what is needed to be done for uninterrupted service.
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As a person that works in customer service, this service was amazing. Great care and attention to det
ail. I have complete trust that they will take care of my car and be very honest about my vehicles needs.
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I have taken my vehicle to this location, and have been very happy, for awhile now. I was disappointe
d to hear this location is closing due to lack of staff. Mike is knowledgable, respectfully communicative, is more than happy to take his time to explain the details of options for repair and friendly in his interactions. I am grateful for their service.
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Excellent service! I called in because I needed a new battery for my car and they were able to fit m
e in that same morning. Their replacement battery recommendation was spot on. You can feel confident that your car will get the best service possible when you put your trust in Mike and the Db’s team.
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