Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1429 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.0625/5Overall Rating 4.0625/5Overall Rating 4.0625/5Overall Rating 4.0625/5rating 4.0625
Original
Overall Rating 2.26667/5Overall Rating 2.26667/5rating 2.26667rating 2.26667rating 2.26667
95% Would Recommend
94% Business Response
Latest Review about 7 hours ago

Reviews


WJ
William J.
Cottage Grove, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Title can't be blank
Comments must be present

Verified Customer
Madison, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Great Service
Everyone is great!

MA
Mildred A.
Madison, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Car trouble
Fixed it in a jif

DA
Diane A.
Fort Atkinson, WI
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Oil change
Just an oil change today

CL
Christopher L.
Oregon, WI
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Good Service
Service was performed as expected, completed on time and very close to the estimate (very slightly over). Service personnel were professional and friendly. I have confidence in the repairs and will continue to use Zimbrick Hyundai service.

AA
Arlene A.
Madison, WI
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Excellent as Usual
Service was great as usual. However, I’m disappointed with the new building. I froze in the waiting room. I was very uncomfortable.

DD
Daniel D.
Madison, WI
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Great service
Service was preformed quickly at the quoted amount. Inspection very useful to access vehicle condition and future repairs.

JF
Julie F.
Evansville, WI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Great Dealership
Always greeted with a smile and taken care of promptly. Friendly service people

PR
Paul R.
Madison, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Never any surprises
Consistent and reliable service every time. Good job!

LJ
Lynn J.
Juneau, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Service is at the core
Once again, the people make service their core value.

GT
Glen T.
Verona, WI
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Excellent service
I bought my Hyundai Tucson from Zimbrick and I have had nearly all of my service done there. I’m always happy and satisfied.

Verified Customer
Mc Farland, WI
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2019 Category: Service
like the people just not the new building
great service and the people are great do not like the new set up to cramped. too bad Hyundai got the shaft on this one zimbrick. May look at the east side location to see if it is better.

MT
Mathew T.
Madison, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Great Team
The folks at Hyundai West are helpful, courteous and focused on taking care of their customers.
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/07/2019

Thank you for your kind words on the survey response.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


MB
Mary B.
Sun Prairie, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Another Awesome Experience
I have been so happy with ZHW! The service is excellent and the employees are over the top friendly and helpful!
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/07/2019

Thank you for the awesome review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


Verified Customer
Madison, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Recall
The employees were very professional and courteous and finished the job in a timely manner.
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/07/2019

Thank you for your buiness and the great comments on the survey.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


ZK
Zivile K.
Monticello, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Great place!
Fast and friendly service. Everyone is very knowledgeable.
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/07/2019

Thank you for taking the time to come and visit us for your vehicle's service needs.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


JF
Judy F.
Madison, WI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Always Prompt, professional, courteous service.
As always, prompt, professional. courteous service.

Verified Customer
Lodi, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
N/A
N/a
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/04/2019

Thank you for your business and taking the time to fill out the survey.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


Verified Customer
Madison, WI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Timely professional service
I have always serviced my 2011 Hyundai Santa Fe at Zimbrick Hyundai West. The service advisors deliver consistent friendly advice and professional service. My vehicle is always serviced and ready to go as promised.
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/04/2019

Thank you for your business and the great review. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


Verified Customer
Madison, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Zimbrick Hyundai West delivers quality work
Very happy with the whole team at Zimbrick Hyundai. Professionalism at all levels. Customer respect and sincere interest in providing excellent service.
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/04/2019

Thank you for taking the time to come and visit us.  We are greatful for your business and the wonderful review.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com