Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

353 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review over 5 years ago

Reviews


EM
Everett M.
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2013
Good, quick service
We were dealt with quickly, dropped off our car, and by the end of the day had it back. The issue turned out to not be much, but they kept us in the loop and did a good job.

EP
Ellen P.
Madison, WI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2013 Category: Service
Ellen said she loves the personnel. They are superb people. She has dealt with the business for 40 years and trusts them implicitly. She cannot keep track of how many friends she has recommended the business to. Many people come back and tell her the business was the best thing. They know her well.
This review was collected via phone interview by Customer Research Inc.

AH
Anthea H.
Madison, WI
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2013 Category: Service
Anthea said she trusts the business. The personnel are courteous and she is always given several options.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Madison, WI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2013 Category: Service
Kevin said this business is always quick to fix what ever he has brought to them.
This review was collected via phone interview by Customer Research Inc.

BV
Bob V.
Madison, WI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2013 Category: Service
Bob said he has been a customer for 20 years. This business does good work. He said the vehicle was ready on time and they are thorough.
This review was collected via phone interview by Customer Research Inc.

BM
Ben M.
Madison, WI
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Ben said they were great and they did everything he needed. They let him know how much it was going to cost.
This review was collected via phone interview by Customer Research Inc.

HY
Heather Y.
Wisconsin
Mazda 5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Heather said she never has any problems with this business and she is absolutely in love with them.
This review was collected via phone interview by Customer Research Inc.

DT
Dean T.
Madison, WI
Isuzu Oasis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2013
Brake Repair ...
Aaron, James, Godfrey et al. repaired by brakes in a timely manner and gave me insight into other matters that are "on the horizon" on my car of 325,000 miles!

SL
Stephanie L.
Madison, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2013 Category: Service
Stephanie said they give exceptional customer service. The prices are always good as well and they let her know what is going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

AD
Ann-Marie D.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2013
Maintenance
Visiting Westside Service Center is like visiting family. The Lewis family not only care about my vehicle, they also care about me and make sure I have good customer service.

JS
Jim S.
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2013
Reliable, trustworthy, polite, capable
Westside worked with us to plan the appointment time, quickly diagnosed and fixed the problem, and charged what seemed to be a reasonable amount. It's a place one feels good about patronizing.

LW
Leigh W.
Madison, WI
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2013
Very friendly, complete service!
I am quite pleased with the service I got repairing my vehicle. James was helpful and friendly after going through my list of troubles. Too bad this place is so popular you have to wait a while to get your vehicle. It's a testament to their quality, I am sure.

BM
Bret M.
Madison, WI
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2013
Good, honest service
Westside does a great job of explaining what needs to be done, and will always give you an estimate before any work is started. It took a few days to get my car in but that is unusual, and most likely due to the holiday. Usually I can get my vehicle in right away.

AD
Andrea D.
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Andrea said the price was reasonable and her vehicle was fixed. They provided a rental vehicle for her. They provided great service.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Madison, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2013
Attention to Detail
Rotated my tires when they noticed they had been put on incorrectly by my previous provider. Came in with a price 40% below their estimate.

SF
Steve F.
Madison, WI
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2013
I trust my mechanic!
I never hesitate to do what the folks at Westside Service Center say - they have always done right by me, only suggesting what is needed and letting me know what would be wasteful to spend money on.

DS
David S.
Oregon, WI
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2013
Excellent services, as always.
Excellent services, as always.

RW
Robert W.
Madison, WI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Spoke with Joanne. She said the business is friendly. They give explanations and estimates.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Iowa
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Don said he was referred by friends.
This review was collected via phone interview by Customer Research Inc.

SO
Scott O.
Mount Horeb, WI
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2013
Repair
Nice job with the work. Thanks.