Having issues with rubbing and squeaking on passenger rear side- suspected possible brake issue and T
om Dwyer was able to get me in for inspection within 24 hours of calling. After inspection Jared called to let me know it was a caliper issue and it was causing the noise- recommend replacing brakes, calipers and doing
Rotors. I talked with Jared and discussed that this had been done approximately 2 years ago at their location and after reviewing previous maintenance records Jared did see that this had been done and even though things were just a few days outside warranty he honored the warranty and I was not charged for parts or labor- very impressed with the customer service and honesty.
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I took my Honda for a belt squeaky, they called and couldn't duplicate but alerted me to a oil leak
that was leaking onto the belt. They quoted me the price fixed it and my problem went away. Love how communicative they were.
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Sam is really a great guy I love the way he took the time to make sure my car is safe for me to drive
. I will always bring my car back to Sam to be serviced
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This visit was to clear up blockage in the ventilation system. I'm now back to full flow, and ready
to clear up my windshield in the rainy Fall and Winter. I usually keep a J&S business card on hand in case I run into someone looking for a good repair shop.
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I think this is the closest to guys who care in the auto repair world. They reduced my bill bunches b
y not doing absolutely neccessary work. So now for my ole clunker, I can "budget' for repairs. Thanks guys, hugs and kisses.
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Kevin is that rarest of breeds among auto mechanics - one you can trust! I would not take my car any
where else. He has saved me significant money over the years.
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I got in a car accident right before I had to go out of town on a trip for work. I was referred by st
ate farm and worked with Scott at the Gladstone location. BEST customer service I've had in years. Way better than any other auto body shop I've ever been to. Felt confident leaving my car with them while I was away, they got it done quickly, I got text updates throughout the process about progress on getting my car repaired. Scott stayed late to accommodate my schedule so I could get my car during off hours on the weekend, they even detailed my dirty car, vaccumed and washed it unexpectedly. He also had it running with the seat warmer on when I arrived to pick it up since it was a super cold day. Oh, and got me a shuttle from the rental car place to Fix so I didn't have to walk or uber. Couldn't be more pleased with this place. Will be referring everyone here and giving them all my future business.
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