Stranded 2 hours from home in late afternoon and my car barely made it to the shop. The owner tried
immediately to locate the problem and get me on my way. However, the part needed was unavailable and it would require time to install. I can not say enough nice things about James. He was wonderful in every way and the cost was fair as well. I had never seen James before but he treated me as if I was his mother with the kindness he showed me. Thanks for a wonderful job.
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Over 20 years ago I walked into Eastgate Shell for the 1st time. As a female, my question to them was
- “ I’m looking for a place to work on my car where I won’t feel like I’m being taken advantage of and a place I can trust they will do what’s needed - and not more. Is this the
place ?” A man in the waiting area (whom I had not seen) said “Ma’am, if that’s what you’re looking for, this is the place.” And my husband and I have been buying gas and getting work done since then.
They take care of us, Itrust them and their work implicitly and I have recommended them to many friends
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This is my second opportunity to use your service and judging from your unselfish professionalism sha
red with me while working on my vehicles has shown me that there are still a few who care about the people they are providing a service for without taking undo advantage of them especially when I am not there to question their integrity. You have demonstrated good character and judgement in repairing my vehicles and I am truly grateful and thankful for your devoted professionalism. Thank you very much and I will definitely refer others to you with the faithfulness that they will receive the same type of service shown me and my family.
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My visit was short and to the point. The receptionist was very professional and polite. The establish
ment was clean and quiet. I’ve been going there for years. I would highly recommend.
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