Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

86 Reviews

99% Would Recommend
Latest Review over 2 years ago

Reviews


SS
SANDRA/DAVID S.
Raleigh, NC
Dodge Dakota
Verified
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03/26/2016
yearly service
They are very friendly and do a great job quickly at a good price.

JT
JOHN T.
Raleigh, NC
Saturn Vue
Verified
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03/21/2016
Guys explain things really well and simplified
I had a great experience as usual. The pricing could be a little better. But they are not the highest and they have mechanics that they know what they are doing. Overall Im trading with these guys because they are good.

EK
Eli K.
Raleigh, NC
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016 Category: Service
Eli said they are a great place with a family environment.
This review was collected via phone interview by Customer Research Inc.

DO
DALE/ROBIN O.
Raleigh, NC
Chevrolet Equinox
Verified
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03/13/2016
Best place in Raleigh for car service and repairs
Eastgate Shell can always be counted on to do a good job with friendly service. These guys go out of their way to provide quality service.

WS
Willie S.
North Carolina
Jaguar XF
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Willie said the business is good to him, they are a great group of guys to work with.
This review was collected via phone interview by Customer Research Inc.

JP
JOANNE P.
Raleigh, NC
Kia Optima
Verified
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03/11/2016
Comfortable, friendly, and good service.
They seem to treat each customer as a personal friend. The service is great.

AP
ANN P.
Raleigh, NC
Lexus RX 300
Verified
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03/10/2016
Great
Always a positive visit!

BM
BECKY M.
Raleigh, NC
Toyota Sienna
Verified
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03/09/2016
GREAT!
The people and service at Eastgate Shell are outstanding. I would not even consider going to another place for service.

DH
DOROTHY H.
Raleigh, NC
Isuzu Ascender
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016
Awesome group
Eastgate has always taken great care of my vehicles.

It is a pleasure to talk with them while you are waiting for your vehicle to be serviced.

JK
JASON/SUSAN K.
Raleigh, NC
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016
An honest mechanic, the best place to maintain your car
There are several musts you have to have in life. Among the most important ones are finding someone you trust to take care of your HVAC system in your home and an honest mechanic who can maintain your cars at a reasonable price. Eastgate Shell take care of the latter and we couldn't be happier. Here's a business that doesn't want bilk as much much money out of you as possible, they want to build relationships with continuous customers. They work do their best to manage all of the maintenance on your vehicle, they provide recommendations that benefit you and not their bottom line. With Mike, their mechanic, and their owners, Bill and John, they are folks that we can trust with all of hour auto needs. Good guys who want you to be happy and come back as repeat customers.

LV
Laura V.
North Carolina
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016 Category: Service
Laura said the personnel of the business provided excellent and timely service. She said she felt like she was floating on air with the new tires she purchased from them.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Raleigh, NC
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2016 Category: Service
Lisa said the service was great, they're like family and she enjoys working with them.
This review was collected via phone interview by Customer Research Inc.

LM
Lloyd M.
North Carolina
BMW 530i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Lloyd said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RT
Ron T.
Raleigh, NC
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Ron said the job they did was fine and there was no problems. They did a good job and his vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

SR
Sharon R.
North Carolina
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016 Category: Service
Sharon said they do a great job.
This review was collected via phone interview by Customer Research Inc.

SR
SCOTT R.
Garner, NC
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016
Always perfection
We always get nothing but perfection when we come

JR
JILL/RANDOLF R.
Raleigh, NC
Scion xB
Verified
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03/02/2016
Staff are friendly and knowlegeable
These guys treat my family like their family. They're always so nice and take the time to explain the problem and how they can fix it. They are reliable.

CC
CARI C.
Pittsboro, NC
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016
just an inspection...
You guys are my fave

CW
Chris W.
North Carolina
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016 Category: Service
Chris said the business does quality work.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Raleigh, NC
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02/25/2016
Great customer service
Took my car in for state inspection. Started on the car at exactly at the appt time. In addition they installed wiper blades I brought in and installed the underside plastic shield that had come loose. The technician said he installed the shield with a better connector. This additional work, although minor, was no cost.