1290 50 Th Street East
Inver Grove Heights, MN 55077
4.7
(1,919 Reviews)
ReScores™(148)
GB
Fantastic customer service
Well I don't know anything about the dealership in general but I will tell you Finance manager Arian
Lara is a gem. I have purchased two extended warranty programs on two different vehicles from him and couldn't be happier. He's honest and fair, listens to the customers needs and wants and hits right on target. He provides outstanding customer service which is rare these days. Thank you Arian
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Stave, Dave and crew helped me out in a pinch recently. I thought I was having major engine issues w
hen in reality it was a clogged condenser reservoir tube. They cleaned it out and I was back on the road in short order. Fair and reliable are the two words I keep using to describe these guys!
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5641 Blackburn Lane
Inver Grove Heights, MN 55076-1608
2.0
(4 Reviews)
SM
Five Star Service
I love all the guys at Ultimate Car Care! I feel they are honest and always try to help keep costs d
own. I have two daughters and they are all very patient with them with their car issues no matter how minor. The whole gang has taken a load off my worries, my husband used to deal with the car problems but since his passing last year Trent and his guys have been great to deal with, I really trust them.
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I had had the steering control module on my 2012 CR-V replaced by A & A a year ago or so when the war
ning light had come on. It was better, but more recently the steering light came on more and more. Left and right voltages were 0 at times, so they put in a reman (I think) steering rack. It worked for a bit, but the warning started to come on for me ever several times at first in the morning.
Andy drove the CR-V around, didn't have a problem. I think Bill, the other mechanic, also didn't always see the problem. But they kept looking into it. Eventually, they found a connection near the gas pedal was somewhat loose, they were able to replicate the problem at will, so it was clearly the issue.
At the same time, I'd brought my 1993 Capri in to look at tires and maybe try to fix the horns, which didn't work. The tires just were in need of replacing, and the horn problem was an old relay - found a new one that they made to work - all good there. And I was switching cars from time to time - working with Andy and Bill and Todd was always manageable and cordial, which I really appreciate.
So the result of all this was both vehicles are working fine, the analytical work was done as needed, even taking time that I didn't have to pay for - this team doesn't give up on strange problems and finds a way to get you on the road in fine shape.
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I dropped off my 2025 Tucson for the 2nd of 5 free oil change/multi point inspections (that came with
my lease) and could not be happier. Brian, my service manager, had great communication throughout. They even ran my car through the car wash after the service. I love this place!
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Had a brake job at Paul's, New rotors and pads on all four wheels. Dropped my 2014 Equinox off at 8 a
m, didn't get started till 10 am. It must have been like a Indy 500 pitstop, because they were done by 12:30! Very professional work, it stops on a dime! I woul recommend Paul's for all your automotive needs!
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