Guys at Firestone are super honest and have tons of knowledge and experience. I should know been goin
g to this establishment for over 20 years. Trusting a mechanic is priceless they have keep me on the road and have always worked with me I wouldn’t go anywhere else.
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This review is a little past due but I have not forgotten the service I received from Abe in the ser
vice dept, and I believe in giving credit where it's due. I took my car in after purchasing a new battery, which was thought to be the cause of car not starting. The problem continued and died again in route to Hyundai for service, having to be towed. I was checked in by Abe, who was great and kept me updated.
After major inspection it was determined to be the alternator, but in doing so they killed my new battery. Thank goodness my car is still under warranty, but I was told I would have to purchase a new battery for the repairs to be completed. I made it very clear to Abe that was unacceptable, to which he agreed and had my back. The initial request to replace my new battery was denied but after continued conversation between Abe and his manager, my battery was replaced at no cost.
Thank you Abe for having my back and getting me into a rental while my car was being serviced.
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Great experience at Brandon Genesis. They were able to give me a price on a car that they purchased f
rom another dealership that I had worked with via telephone, text and email - I could not get them to get to my price. Brandon Genesis purchased the same car from them and had it transported to Brandon dealership and gave me the price I was looking for! Very flexible and worked with me to ensure I was happy.
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Repeat customer for several yrs, x2 RAV4
From a blown muffler to shocks & struts, and even basic oil
changes they've taken care it same day and reasonable pricing.
Thnx guys
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Took my car in for routine maintenance. Felt my A/C wasn't working properly. Needed new compressor.
Within hours the work was done at a fair price and I am happy. Didn't realize how bad the A/C really was till now. I got excellent service from a friendly staff as I always do.
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