ReScore Reviews™ (60)
HELLO SHIRLEY. WE APPRECIATE YOUR BUSINESS AS WELL AS YOUR FEEDBACK. YOUR COMMENTS ASSSIT US WHERE WE ARE FALLING SHORT AND WHERE WE NEED TO CORRECT THE CONCERN. I DID SPEAK WIH DAN IN REGARDS TO THIS SITUATION AND HE DID EXPLAIN TO ME HIS SINCERE APOLOGIES FORGETTING TO TELL YOU ABOUT THE HORN. I ALSO UNDERSTAND THE FOREMAN WAS IN CONTACT WITH A RELATIVE AND WE ARE TRYING TO WORK OUT A RESOLUTION. AGAIN, WE APOLOGIZE FOR YOUR DISPLEASURE AND WE ARE COMMITTED TO CREATING A MORE PLEASANT EXPERIENCE OF COMMUNICATION FOR YOU.
GOOD AFTERNOON DAVID. WE APPRCIATE YOUR BUSINESS AND APOLOGIZE WE FELL SHORT OF YOU EXPECTATIONS. PLEASE REACH OUT TO US IN REFERENCE TO INSPECTING THE MARKS FROM THE PIN STRIPE. THE 5 STAR RATING SOLELY RATES THE SERVICE ADVISOR JOHNNY. WE ASK IF YOU WERE SATIFIED WITH HIM TO PLEASE RESCORE HIM ON THE SURVEY. THANK YOU AGAIN FOR YOUR BUSINESS.
Great car maker great dealership
So - good job by the greeting staff and checkout person per usual - I will give you a 4 or 5 based on actual results we have been very happy with the service personnel.
Best suggestion is to expand your service department. Free WiFi in the crowded waiting room would be great as well.
Thank you for all you do!!