Mike and Carl were so helpful. They were honest when it came to the cost of the vehicle etc. They ca
re about the customer and not just about selling vehicles. It was a great experience
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Having worked at Dodge and for Scott many years ago also to have done business with the business I ca
n not say enough great things about this company and family. They are what every other dealership should be measured with
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Got me in quick when my car broke down driving across the state!
I had one day of car issues in Spokane WA but both Ford Dealerships in town told me I couldn't be see
n until "mid next week". My 2010 Ford Escape was still running and no service light had turned on so I attempted the drive across the state back to Issaquah the next day. It started acting up again and a service light came on 20 miles from Moses lake, I called and they were able to look at my car that day if I could get there safely. When I arrived around 10am they welcomed me with friendly smiles walking in the door and pulled my car into the garage within 10 minutes of arriving. They were wonderful to myself and my large dog for the entire stay, diagnosing the problem and quoting a price within an hour. They had one replacement part in stock and although they told me my car would be road ready by 2 or 3pm that day they got me out by 1:30, before they closed early due to poor air quality! My car is new to me and this is my first experience bringing it to a Ford dealership but I would absolutely go back for any service in the future they were amazing!
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Ask for Nima he is the best! He is amazing and makes the process really smooth. He goes above and bey
ond for his customers and tries to help as much as possible. Great service.
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Friendly staff, clean comfortable place to purchase a car
I stopped to look at range rover evoques. Upon my arrival I was quickly approached by a very friendly
salesman named Alex Greno. He completely explained and went through the options and trim levels. He then recommended we go for a test drive. I enjoyed the car. He also suggested we test drive the more truck like land rover. I immediately knew the evoque was what I wanted. We went to his office ran the numbers on my trade and he came back with what I thought was a far price. We shook on the deal and he asked me when I wanted to pick it up. I said tomorrow around 11am. I got there a little late but he had all the paper work ready to be signed he had my new evoque inside the showroom all detailed. We took the car outside he went over everything with me. He hooked my phone up for me showed me how everything worked and off I went. Alex called me Monday to make sure everything was going ok and to see if I had any questions about anything. He gave me his cell number and said call anytime if you have any questions. Alex made purchasing this car so easy and when I left I knew all about the vehicle. Other salesman should take lessons from him. I would do business with Alex again in a heart beat. Thanks for everything. Douglas Price
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We are very happy with our experience at Mercedes-Benz of Kingsport. Brandon handled our sake and we
never once felt the pushy car salesman vibe. We literally just had to sign and pick up our car.
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They were very helpful with going through the paper work… they also made sure my vehicle fit not just
me and my family but our budget also. Thank you guys for my car!
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