Bay Automotive


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

819 Reviews

92% Would Recommend
Latest Review 5 months ago

CYNTHIA C. on 05/31/2017
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"Home away from home "
Unfortunately texters and distracted drivers have been hitting my car lately. I had been to Bay before with my Saab and Volvo and was completely satisfied so of course I opted to use Bay again. Cindy and Raymond are exceptional at taking care of their customers.
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 05/24/2017
Review Created: 05/31/2017 04:26 AM
JONNETTE G. on 05/30/2017
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"The Place that Keeps their Word "
Bay Automotive is the best place to go if you need the job done quick, and right. The staff is very friendly, and they keep you informed about your repairs. If you should ever need reliable service they are the one's you can count on.
Vehicle: SATURN AURA
Category: Service
Service Date: 05/26/2017
Review Created: 05/30/2017 09:41 PM
MADELINE S. on 05/30/2017
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"Can't beat them"
Car was damaged in a not-fault accident and this was the recommended place via the drivers insurer liberty mutual. They did an amazing job from start to finish. The receptionist, the guy who I WISh I could remember his name. Everyone was so nice and quick and left voicemails to update me on the process.
If I have to fix my car again. I'll go here.
Vehicle: HONDA CR-Z
Category: Service
Service Date: 05/24/2017
Review Created: 05/30/2017 07:25 PM
JOSEPH L. on 05/30/2017
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"It was Easy"
Truck was scraped down the side in a parking lot. Bay bodywork coordinated the repair and setup a reservation for my insurance covered rental for me. It was ready in half the time expected. It was a great experience from beginning to end!
Vehicle: FORD F-150
Category: Service
Service Date: 05/24/2017
Review Created: 05/30/2017 04:10 PM
WILLIAM S. on 05/30/2017
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"Overall Service "
Body work and customer service was great!
Vehicle: NISSAN MAXIMA
Category: Service
Service Date: 05/26/2017
Review Created: 05/30/2017 02:56 PM
CLINTON T. on 05/19/2017
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"very professional and friendly staff"
the staff kept me inform during the process finished my vehicle ahead of schedule
Vehicle: GMC ACADIA
Category: Service
Service Date: 05/11/2017
Review Created: 05/19/2017 10:05 AM
MECHELLE E. on 05/18/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Unprofessional, unknowable staff needs retraining"
I see why the business have down sized. I was a costumer since 1995. I will never come back ever again!!!
Vehicle: NISSAN ALTIMA
Category: Service
Service Date: 05/11/2017
Review Created: 05/18/2017 02:35 AM
CHARLENE W. on 05/16/2017
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"High quality service in all area!!!!"
From start to finish I felt as if I was the only customer. I was inform about everything that was happening to my vehicle and they were true to their word. I will referr everyone to Bay Automotive.
Vehicle: DODGE AVENGER
Category: Service
Service Date: 05/10/2017
Review Created: 05/16/2017 02:15 PM
ROBERT S. on 05/11/2017
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"Very Good Job!"
From my introduction to the staff to the pickup of my repaired vehicle, the genuine interest and commitment to providing the best & most comprehensive service and attention to me as a person & customer and my vehicle was beyond expectation. This interaction was a real pleasure.
Vehicle: LINCOLN TOWN CAR
Category: Service
Service Date: 05/02/2017
Review Created: 05/11/2017 07:05 PM
DOLORES G. on 04/13/2017
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"4"
I got my truck as promised . the work was nicely
Vehicle: HYUNDAI SANTA FE
Category: Service
Service Date: 03/09/2017
Review Created: 04/13/2017 06:44 PM
BARBARA M. on 04/12/2017
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"easy peasy"
I was rear ended on my way home from work. I called bay auto and they had an appointment for me within a few days. They were able to get the work done on time and I didn't have anything to worry about!
Vehicle: HYUNDAI ACCENT
Category: Service
Service Date: 04/05/2017
Review Created: 04/12/2017 05:31 AM
NANCY I. on 04/11/2017
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"Great Job"
Thank you guys my car look new again ,I'm very happy
Vehicle: MAZDA MAZDA3
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017 05:31 PM
MARILYN G. on 04/11/2017
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"Staff has professional attitude yet friendly"
Accomodating and they did a great job on my car
Vehicle: CHEVROLET TAHOE
Category: Service
Service Date: 03/30/2017
Review Created: 04/11/2017 08:38 AM
Latrell S. on 03/28/2017
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"Great customer service"
Great and reliable work. They were fast getting me scheduled to come in and got the repairs done in only a few days. They have even called to check up on the repairs. Told them the door shuts hard and I was told to bring it back in the next day. Great place to do business with. Thank you bay automotive.
Service Date: 03/21/2017
Review Created: 03/28/2017 06:11 PM
DATARIUS W. on 03/28/2017
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"I love the customer service!!!! "
Love the customer service they were really good at getting my car where I needed it to go. The outcome of my car looked better then when I brought it in.
Vehicle: DODGE DART
Category: Service
Service Date: 03/22/2017
Review Created: 03/28/2017 03:28 PM
MARK S. on 03/22/2017
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"Great work good service"
The repair was done in a timely manner. The car looked great after the repair was finished.
Vehicle: BUICK LACROSSE
Category: Service
Service Date: 03/17/2017
Review Created: 03/22/2017 08:05 AM
DORIS P. on 03/22/2017
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"Staff was so wonderful as always. They are like a good family. Very efficient. Work done was excellent."
very happy. Everything got done really fast. Repair is great.
Vehicle: HONDA ACCORD SEDAN
Category: Service
Service Date: 03/16/2017
Review Created: 03/22/2017 07:20 AM
TRACY J. on 03/21/2017
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"Great people"
Everyone there is very helpful and friendly, great place to get body work....Very fast as well
Vehicle: MERCURY MOUNTAINEER
Category: Service
Service Date: 03/16/2017
Review Created: 03/21/2017 02:33 PM
DARIN E. on 03/16/2017
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"Great job"
Bay Auto is where I bought my car also. The service I received was great, they call you to let you know when they expect your car to be done. Now, I have my car back, and it looks amazing. Thank you Bay Auto!!
Vehicle: MITSUBISHI GALANT
Category: Service
Service Date: 03/10/2017
Review Created: 03/16/2017 03:35 AM
ASHLIE J. on 03/11/2017
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"They do a great job!!!"
I've had my car worked on twice with this company, and both times they did a wonderful job!! I've gone to Beach collision two times prior to Bay, and had issues both times!! Long story short, I'll only return to Bay!! Thanks for the great job.
Vehicle: HONDA ACCORD SDN
Category: Service
Service Date: 02/09/2017
Review Created: 03/11/2017 12:04 PM
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