I called and got my issue taken care of pretty quickly. The staff was friendly and responsive. My car
was in and out of there in less than 2 full days and it seems like the issue is resolved. The only thing I question was the labor cost. Not sure how I managed to get $800 in labor cost in less than 48 hours; though the parts themselves were only $300. At this “labor rate” it seems like these guys are getting paid more than Doctors/lawyers. Idk, but hey “inflation” right.
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My AC unit in my BMW had electrical issue, the dealership wanted $2,800 to replace a few sensors. Cha
rlie was able todo it for a fraction of that price. I was very impressed with his work!!
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Had a bumper to bumper inspection done. Paul Martin was my service advisor. He was very engaging and
informative, explaining in advance everything that was going to happen. He provided a clear and detailed explanation of inspection results and options. I had a high level of confidence in his recommendations. Other service advisors were courteous and helpful, too. Waiting area was clean, neat, had coffee and snacks and TV - and rest room was spotless!
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This was my first time using Paradise Auto. The owner was extremely helpful and the communication wa
s great. Booking an appointment was easy. The drop-off/pick-up was simple and the quality of the work top notch.
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