My vehicle had several issues that needed to be checked. They were very efficient and quickly got a d
iagnosis. Lisa was so friendly and pleasant to visit with while I waited. I will definitely be bringing my vehicle back to be serviced.
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I went to KD because my ford was experiencing issues, and I was really worried about the state of the
car. The initial turnaround went a bit over than what was expected, but the entire time the team kept me in the loop and asked permission for everything, which I was grateful for. When the car was finally done, One of them even took me in the garage and showed me exactly what went wrong with my water pump and showed me how the part was malfunctioning, which no one had ever done before so I really appreciated that! Overall, great experience. If you need to fix your car, KD will do it right.
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Very upfront with how much things will cost and what was the most important to do now vs what can wai
t a little. Caleb is the best, great customer service!!
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The Biggs team has done a great job with my car! They are transparent and truly partnered with me to
balance cost, safety, and when to throw in the towel with my 300k mile Land Rover. And I’m not throwing in the towel yet because their estimates have been affordable!
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My car died and I had to have it towed to Bellevue Auto as I’d been having them work on my car for ov
er 4 years now. I got a call from George and he carefully went over all the details that he had at the time and let me know when I could expect an update. As promised, he called me and reviewed what needed to be done and obtained my consent - I appreciated that. No surprises! I’ve appreciated the attention to detail and expertise the mechanics have at Bellevue Auto. I trust them explicitly and wouldn’t go anywhere else.
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