Hector is without a doubt the most professional and honest mechanic I have met in over 50 years. His
ability to explain the complicated computer-driven inner workings of today's engines in layman's terms was phenomenal. I had total confidence in him within minutes of meeting him. His first recommendation to fix my issue did not include bringing my vehicle to him. i.e....unlike a local car dealership, Hector was totally focused on fixing my problem, not how much he would be able to charge me. Hector's expertise was ultimately needed to solve my issue, but he did it at a mere fraction of the cost compared to what a local dealer had quoted. The issue on my car was self-induced by lack of preventive maintenance, but Hector's expertise and analytical approach made this lesson-learned pricey enough not to forget maintenance in the future, but a heck of a lot less expensive than posed by the dealership. Hector's sincere, candid, and forthright approach provided not only assurance that he runs a caring, trustworthy, and ultra-professional car repair business, but that he instills those qualities in all those who work for him. I will definitely count on Hector for any future maintenance requirements on my vehicles. THANK YOU, Hector...thank you very much. NICELY DONE and very much appreciated.
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I came in to have my battery check since it went dead. Bill checked it and found that I did not need
a new battery after all. He did the routine oil change and inspection. I always feel that Import Auto Specialists has my back and has been servicing my cars for 20 years.
Thank you Brian, Bill and crew.
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