I moved to this area a few years ago and was happy to come across Proctors Auto to service my 2016 E3
50 Mercedes. The Owner, Tim Proctor came out to welcome me to the neighborhood and gave me a complete work up of my vehicle needs. The estimate was Fair and I was satisfied with the work done. I highly recommend Proctors Auto and will definetly be returning.
These guys have been around a long time and have a parking lot full of customer vehicles for a reason
. They are fair, honest and do great work. You will pay twice as much or more to have the same work done by a dealer, especially for a luxury vehicle.
I had to have wiper blades replaced. I'd never been to Precise but Sheila was really pleasant on the
phone and told me to just come on by and they would fit me in. I did, and they did the job in about 20 minutes. They refused payment! Sheila, Blake and Sergio (the mechanic) were so friendly and did such a great job that I will be going back soon to have detailing done. I plan to use them for all service needs from now on. Phil has a great waiting room with a lot of vintage car models and the great service and friendliness made me wistful for an earlier era when businesses really treated customers as persons and not just a revenue source. I strongly recommend them and their services.
It was a smooth process as always. And I know I am working with someone who very knowledgeable about
Mercedes Benz function and repair. As long as you’re ready to part with the coins to make the repair, they will deliver on optimizing your vehicle’s performance.
They are very kind and professional, people expect to get their car back the same day but that’s not
always the case at any shop but this shop handles the care of your vehicle well and get the job done in a decent time even if they are backed up.
I WAS TRAVELLING DOWN SOUTH , I HAD CHECK ENGINE LIGHT CAME ON. IT WAS LATE AFTERNOON BUT THOSE GUYS
TOOK ME IN AND CHECK MY VEHICLE , FIND OUT GAS CAP WAS LOOSE. I WAS ON MY WAY HOME IN ABOUT 45 MINUTES. WELL DONE .