Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

666 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 16 days ago

Reviews


SB
Steve B.
Mc Lean, VA
Mazda CX-9
Verified Customer
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03/09/2019 Category: Service
Steve said the employees were friendly. They were reliable. They provided good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Alexandria, VA
Ford Explorer
Verified Customer
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03/08/2019
Service Review
I went in for an oil change -without an appointment. Thank goodness it wasn't busy!! They took me right away and within 15 minutes, I was on my way! The person checking me in and out -think it was Lewis - was friendly and welcoming.

HB
harry B.
Mc Lean, VA
Honda Odyssey
Verified Customer
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02/28/2019
Falls Church Valvoline Express Care is the BEST!
I have been going to VEC for years. Louis and Mickey are the best! They have my lifetime business. Always fair, always courteous, and no job too small or big for these guys!

MB
Maria B.
Arlington, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Maria said the staff at this business were very precise with the estimate for the repairs to her vehicle. Everything went well, and she was very satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
WASHINGTON, DC
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Brian said the staff was efficient, friendly, and provided good service.
This review was collected via phone interview by Customer Research Inc.

TS
tony s.
District Heights, MD
Nissan Maxima
Verified Customer
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02/20/2019
Fast, Honest, and Respectful service
I started coming to the Falls Church location because provide service on Saturday afternoon. I was driving out of town the next morning. They delivered on short notice. I will drive out of my way for good service (coming from MD near Andrews AFB)

Verified Customer
Arlington, VA
Honda Odyssey
Verified Customer
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02/20/2019
Oil Change
I had a great experience- again- with an oil change at this business. Staff were quick and kind. I appreciated the great service and speedy oil change. Thank you!

CW
Charles W.
Hyattsville, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Charles said they've always treated him well. The work is always good.
This review was collected via phone interview by Customer Research Inc.

VA
Vitay A.
Chantilly, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Vitay said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mc Lean, VA
Honda Accord Cpe
Verified Customer
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01/29/2019
Great staff & quick service!
I've serviced several cars with them over the past years and never had any issues! Thanks valvoline express care!!

Verified Customer
Falls Church, VA
Honda Pilot
Verified Customer
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01/23/2019
Fast and friendly service!
As always, was in and out with an oil change quickly, even without an appointment. They even helped me load groceries into my car when I picked it up!

NK
NACY K.
Mc Lean, VA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
refdsrt
Great service in reasonable price

SI
Satish I.
Fairfax, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Satish said the people at the business are nice.
This review was collected via phone interview by Customer Research Inc.

FT
Firdavs T.
Centreville, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Firdavs said he liked the service, it was very quick and the price was good.
This review was collected via phone interview by Customer Research Inc.

CO
CATHERINE O.
Washington, DC
Ford Escape
Verified Customer
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01/12/2019
The Best
I was told about Balvoline over 2years who by a friend and I come all the way from DC. Never had a bad experience with them. The staff us awesome always nice polite and courteous. They always explain what service is performed. I would recommend them to anyone.

RG
Ron G.
Washington, DC
Hyundai Sonata
Verified Customer
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01/12/2019 Category: Service
Ron said they take care of diagnosing the problem and fixing it quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Falls Church, VA
Jeep Cherokee
Verified Customer
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01/10/2019
Awesome
These guys are the best. Always friendly, honest, fair and efficient.

TR
trish r.
Falls Church, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Consistently excellent and timely service
A great place to do business. Luis is a trustworthy and hard-working professional. Wouldn't go anywhere else.

JD
John D.
Falls Church, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
John said that the place is always the best.
This review was collected via phone interview by Customer Research Inc.

EL
ELIZABETH L.
Falls Church, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Oil change
My recent oil change went as usual, which is great. Staff is friendly and efficient. They ask about recent issues and if I’m keeping an eye out for future problems. Service took less time than expected. I always recommend them.