I highly recommend this company. From my first phone call to Chuck and the moment I brought my vehicl
e in, I was impressed by the professionalism, honesty, and genuine concern they showed.
They took the time to thoroughly evaluate an unusual issue, kept me informed throughout the process, and went above and beyond to understand what was happening. The owner, Richard, even personally tested my vehicle because he wanted to experience the issue himself and better understand what might be causing it.
I especially appreciated that they were completely straightforward with me rather than recommending unnecessary work when the problem proved difficult to diagnose. Their approach demonstrated that they truly care about their customers and about doing things the right way.
It’s refreshing to find an established business where professionalism, integrity, and customer service are clearly more than just words. I would absolutely recommend TYSON’S AUTOMOTIVE SPECIALTIES to anyone looking for a trustworthy and conscientious automotive service company.
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I brought my 1999 Camry Sedan in to Vienna Auto Repair for extensive work including changing the timi
ng belt, water pump and seals. I also had a power window repaired after the mechanism got stuck and the window would not always close. Finally I also had routine maintenance on the car namely an oil change and checking all the fluids and tires. I was very happy with the work that was done, and the courteousness and helpfulness of the staff doing the work on my car. I've used this service center for years and the car runs extremely well for its age.
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This is a follow-up to earlier positive reviews of Basile's Auto Repair. Joe Basile has taken care o
f our cars for many years and we can always count on his honest appraisal of what needs to be done. He is a consummate professional and we feel very lucky to have found him.
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They are very professional and accommodating. Provide professional advice and always ready to help cl
ients in the best way. Friendly and smiling staff.
I was given advice regarding my car, guided on what vehicle to get to replace the one I was driving and the best was they accommodated a payment plan for the service fee.
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The car was brought in because one of the tires seemed to have side wall damage. This was confirmed.
It was also deteremined that the car could be driven normally without immediate service. Although the tires could have been replaced, the next two days were very busy for me.
So, the necessary work was scheduled for a couple of days later. It was done quickly and without more cost or worry.
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