Work was completed on-time and at the quoted price. Friendly staff, easy scheduling, and though not
cheap, I can always count on the work being done right the first time. And yes, I don't even live in Cambridge, but it's worth the trip.
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On Dec. 24 My wife and I were on our way to Newton for Christmas when a car accident on the MassPike
a few miles from Newton left us stranded 325 to 330 miles from home. Since we know no mechanics or repair shops in the area, our son reached out to Pleasant Car and Tire, which agreed to take the car for repair/storage until insurance was worked out, a process that took more than two weeks. During this time, Shawn, whom we have not met personally, maintained contact with us and the insurance adjustor. He was always available to answer our questions and took the time to discuss possible repairs and options while awaiting repair estimates. He was always upfront about the extent of damage and expectations. Thank you to Shawn and the entire crew at Pleasant Car and Tire. We would highly recommend them.
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I hope I never know what life without Mihn is like. In the middle of a storm that crushed the entire
eastern seaboard and there wasn't a battery or started to be found for a thousand miles he managed to find me a starter and get it installed with super extra special care and service.
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I am a long time AZ customer. They kept me informed, did great work, and were very nice and friendly
. Great job and thanks! These guys are great!
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I had a great experience at RTE 1 Auto and felt completely comfortable as a woman coming in for auto
service. The staff was professional, respectful, and took the time to explain what was going on without any pressure or condescension. They rebalanced my tires and completely resolved a shudder I’d been experiencing. My car now drives smoothly, and I left feeling confident in the work that was done. I would absolutely recommend this shop and will be returning for future service.
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Trustworthy, great people who take pride in their work. I have been bringing my family cars here for
years. I trust them to evaluate and keep my car running great.
Thank you!
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