On Dec. 24 My wife and I were on our way to Newton for Christmas when a car accident on the MassPike
a few miles from Newton left us stranded 325 to 330 miles from home. Since we know no mechanics or repair shops in the area, our son reached out to Pleasant Car and Tire, which agreed to take the car for repair/storage until insurance was worked out, a process that took more than two weeks. During this time, Shawn, whom we have not met personally, maintained contact with us and the insurance adjustor. He was always available to answer our questions and took the time to discuss possible repairs and options while awaiting repair estimates. He was always upfront about the extent of damage and expectations. Thank you to Shawn and the entire crew at Pleasant Car and Tire. We would highly recommend them.
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We had a great experience at R and D they scheduled my work right after I called. They called me with
a diagnosis and explained the repairs and gave me an estimate. As soon as they completed the repairs they called me and told me that the truck was ready to be picked up. The price was very reasonable and completed sooner than expected!
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I have been going to Route 1 Auto for service for over 20 years with my vehicles. I have always had e
xceptional service and if I have any callbacks, which is very unusual, they’re always there to take care of it and put me back on the road. Not only is their knowledge exceptional, the people are very pleasant and easy to work with. I would highly recommend Route1Auto Service to anyone that is looking for a top shelf service company for their car.
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Trustworthy, great people who take pride in their work. I have been bringing my family cars here for
years. I trust them to evaluate and keep my car running great.
Thank you!
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