I’m always satisfied with not only the quality of service at Jakes but with the customer service. He
always goes out of his way to explain in detail my questions and never recommends anything I don’t need. Thanks
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Scheduled an appointment for front brakes replacement - pads and rotors. Although I didn't specify wh
ile making the appointment that I was going to wait, they completed the work on my car quickly and had me on my way in 90 minutes. I'm a repeat customer and will continue to be so.
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There is so much good to tell, where to start is a challenge. So to begin: their knowledgeable and
friendly staff, fair prices, and quality work. Specifically, they are honest, professional and in my experience able to handle various aspects of car care. Also they do a thorough job of checking your car from top to bottom (even if it is a oil change) and giving you a report of potential problems if there are any. I do not see how you could go wrong entrusting your car to M&M Automotive.
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I brought my truck in, hoping that an aftermarket extended warranty program would be the answer. As i
t turned out the program declined my repairs, but Peter worked with me to find the problem and address it quickly with quality parts and had me out the door the next day. The extended warranty program drug their heels And found every excuse not to pay for my repair. Peter was professional, apologetic and addressed my issues immediately. I could not be a happier customer. Don’t hesitate to take your vehicle to Protech automotive if you need honest and immediate attention.
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