Just got home from the best summer vacation ever! There always seems to be at least one hitch. I had
a break line collapse which led to an extremely hot wheel and damage. I was so very lucky to pull into this garage 30 minutes before they closed on a Saturday night. These fellas stayed after hours to fix me up quick and help us get back on the road. They did an excellent job and they were very fair on pricing. A traveler could not ask for a better place to break down. Thank you so much guys! We will always remember how lucky we were to find you!
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I was referred to Jerry’s MB by a friend after my check engine light came on. The shop immediately p
ut me on their schedule for the same day. From the moment I arrived, until driving away less than an hour later, everyone was so professional and very friendly.
I will absolutely make this my new service center from this day forward for my S63 AMG.
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We have been taking our cars to H&W for almost 20 years. There has never been a problem that they ca
nt fix!! They provide prompt service at a great price. We recommend H&W to all our friends.
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My experience with Dervin from the first time I met him has been nothing but outstanding service. He
is very knowledgeable and professional about what he does. He takes the time to listen to you first and then he will take the time to explain everything to you. No matter busy he is he is always polite.
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Integrity, Fairness, Knowledge, and Excellent Customer Service
Honesty, fairness, pride of workmanship - sadly, these traits of integrity are no longer common in ou
r world . . . but Villegas Auto possesses them all! To put it simply, Ventura is a great mechanic who also happens to possess superior customer service skills. He took his time to inspect my car THOROUGHLY, showing me exactly where and why (in layman's terms) problems existed; gave a fair estimate of each possible repair; and prioritized what was urgent vs. what could be done at a later date. He did not pressure nor catastrophize anything he pointed out, and when the work was completed, there were no surprises, no add-ons, and no upticks in price; in fact, he even made a few small adjustments gratis simply because he values his customers and takes extreme pride in his work.
I don't know about you, but I am so tired of getting rooked by service people, wondering if they really are ethical or simply good talkers. Well, Ventura is NOT that kind of mechanic; rather, he's that rare individual whose word actually does means something, whose assurances that he will stand by his work are sound . There are so many unscrupulous auto technicians out there (perhaps even some who sabotage an engine to ensure future work), so it was such a blessing to have found a trustworthy, knowledgeable, and honest person who cares about me as more than a profit . . . Villegas Auto has earned my trust and my loyalty as a HIGHLY satisfied customer.
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this is the third time they have worked on my H3, the first time the mechanic diagnosed a problem tha
t three other shops just scratched their heads at, but repaired at a decent price. They continue to do good work on my vehicles with no up sales. They point out the issues and explain what needs immediate attention and what can wait.
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Love Pauls Automotive. They have outstanding staff. Excellent in every way in taking care of my car.
They only do what’s necessary and timely. They are completely honest and care about their customers. I don’t believe you can find better people to take care of your car.
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