I have been looking for a reliable auto shop for a long time, and I'm really really glad I found Yama
to auto repair. The guys there are friendly, honest, knowledgeable, and don't appear greedy--i.e. pushing you and talking to replace things you don't need. They take time and talk to you about your car. They went over what was done and explained to you what is needed and what is not. It's their business but they also give out the feeling that they are also trying to help instead of trying to get as much money as they can from you. They sincerely thank you for doing business with them. I mean, maybe it's just me, but I feel their service is far superior than that at the dealer. I'm definitely going to help spread the words. Thanks to Yamato, I'm never going back to use the ridiculous dealer service again!
This is our first time posting an online review, but it couldn't be for a more deserving business wit
h such exceptional employees. Fisher Transmission and Steve are a true class act!
If there would be an option for 100 stars it wouldn't be enough to recognize their outstanding service, caring and competence.
We were with our whole family in our RV on the 280, far from home, when smoke billowed out from the undercarriage late Thursday night. We waited until Friday morning and contacted a mechanic which had high online ratings who although was unable to handle a 35 foot Motorhome highly recommended we get towed to Fisher Transmission, saying as we found out for ourselves, they are truly top of the line. The heavy duty tow truck driver said the same when towing us - and oh were they correct!
Upon arriving, Steve came out with cold water bottles - unasked - understanding we were stuck at the side of the road for many hours, and although he was booked solid, took from his own lunch break time to see if he can help us get back on the road. His demeanor, both humble and professional, with such calmness - was so remarkable and reassuring during the stressful experience.
When he realized that our transmission would not be able to be repaired in time for our weekend trip to continue as planned, he generously offered us to leave our Motorhome in the lot over the weekend and rent a vehicle locally so we could join our friends for our weekend trip.
Although the experience was definitely traumatic, meeting such exceptional people like Steve, made for the most wonderful memories.
If you would like to speak to us personally please reach out to Steve - we gave him permission to give out our number - it's the least we can do to recognize such an extraordinary establishment staffed by such exceptional people.
Jacob and Devorah