We were travelling from Colorado to New Branunfels when we developed a radiator leak on December 28th
in Lubbock.
Initially, we were going to rent a car to continue our trip and pick up our truck on the way back to Colorado, but Brandon's "squeezed" us into their shop and assured us the repairs would be done by 3 PM and they were.
In addition, their staff drove us to lunch, while we waited for the repairs to be completed.
We enjoyed the balance of our trip without incident due to Brandon's profressionalism and prompt service.
If I lived in the Lubbock area, Brandon's would unequivocally be my "go to shop" for auto & truck repairs.
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My car broke down on Tryon Street and Arandas happened to be one of the closest mechanics. Boy was I
lucky. They went ABOVE AND BEYOND. They recommended a tower who was efficient and kind, and when the vehicle arrived they were able to give me a diagnostic by that afternoon, which I didn't expect as they were very busy.
They were very honest about what was wrong/ possible future problems after fixing it and gave me a full view of my options. I ended up deciding that it needed to be junked (possible head gasket on $1600 car). They were kind enough to wave the diagnostic, because of the situation. I was blown away. I never expected such a kindness. They were always a step ahead and communicated every step of the way.
I can't rave enough. I WILL NEVER GO ANYWHERE ELSE. If you need ANYTHING give them a chance. They are an honorable company.
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My car was overheating so I pulled over and called DK Hardee. Rachael answered and told me to use my
towing services. In my panic, l hadn’t thought about towing. My AC is working fine. DK Hardee did it again. Kudos to the mechanic(s).
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WOW, T & A American Car Care Center is AMAZING, I had an issue, called them and they got it in and
done same day. Len walked me through and explained everything so professionally that I knew I was getting great service! Thank you so much for all the help!
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I am a newer customer that found Sterling on Google and decided to give them a try due to the great r
eviews. My check engine light was on. They where gracious enough to squeeze me in immidiatly. When I arrived my car was pulled in right away. Marcus who stated he was a newer owner came out to tell me everything the inspection had found. I was impressed by his honosty as he told me what needed to be done now and what could wait. I will definitely be bringing my car here from now on and comfortable referring friends and family.
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Chris will drop what he is doing when he gets a call for immediate assistance!
My car wouldn't start and I called Converse Service and he was at my location within a few minutes. I
t was 23 degrees out. I followed him to his station, he ordered a battery and I was on my way!
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