D K Hardee Automotive


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

295 Reviews

98% Would Recommend
Latest Review about 2 years ago

Brian M. on 10/09/2015
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2009 BMW X5 Repair"
Very professional, courteous, trustworthy & most of all, they found the problem with our X5 & fixed it. We highly recommend them. Not just us, check out the other nearly 300 reviews!
Service Date: 10/09/2015
Review Created: 10/09/2015 09:48 AM
Karen T. on 09/03/2015
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and professional"
I have been a long time customer with D K Hardee. With each experience, they would diagnosis the problem, inform me of what was wrong and fix the problem in a timely manner. Very friendly and professional.
Service Date: 04/23/2015
Review Created: 09/03/2015 06:13 AM
Karen T. on 09/03/2015
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did a super job."
Did a great job of finding the problem with my van and explaining to me what they were needing to do to fix the problem. Very helpful. Have always been given very good service from D K Hardee Automotive.
Service Date: 09/03/2015
Review Created: 09/03/2015 05:23 AM
Tim T. on 09/03/2015
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, helpful team in fixing my car."
The guys found my problem and explained to me what was needed and why.Very happy to get this taken care of.
Service Date: 08/27/2015
Review Created: 09/03/2015 03:35 AM
Jason H. on 12/09/2014
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Nice guy but not so nice results..."
BMW 328i, wouldn't start. New starter 2 months old so didn't understand what was causing this. Had car towed there, diagnostic ran on car and was told the starter and crankshaft positioning sensor was bad. Charged $150 for this information which in the case of the starter is impossible to know unless it is removed and load tested, and it was not. Was quoted a price tag of over $1100 for the starter replacement (which is under warranty so that part was free) and a new sensor replacement. That sensor is literally 3 inches and 1 bolt away from where the starter is positioned and it retails for $36-$60...told them to stop work immediately! Got the car and me and a buddy pulled the "bad" starter and had it tested and put back on in 2 hours. Starter was good and it literally took 6 minutes to replace the sensor. So somehow 2 hours 6 minutes of work, a lie about a bad starter, and a $40 sensor COST $1100 AT DK HARDEE AUTOMOTIVE:) Guess they saw the car and saw $$$ instead of a chance to earn a customer, and I was recommended here by my neighbor so they really had a chance to impress...I work 50+ hours a week as a manager at Macy's so saving time was my reason for paying a mechanic over doing it myself. Never again!
Service Date: 12/09/2014
Review Created: 12/09/2014 10:34 PM
Jason H. on 12/09/2014
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Nice guy but not so nice results..."
BMW 328i, wouldn't start. New starter 2 months old so didn't understand what was causing this. Had car towed there, diagnostic ran on car and was told the starter and crankshaft positioning sensor was bad. Charged $150 for this information which in the case of the starter is impossible to know unless it is removed and load tested, and it was not. Was quoted a price tag of over $1100 for the starter replacement (which is under warranty so that part was free) and a new sensor replacement. That sensor is literally 3 inches and 1 bolt away from where the starter is positioned and it retails for $36-$60...told them to stop work immediately! Got the car and me and a buddy pulled the "bad" starter and had it tested and put back on in 2 hours. Starter was good and it literally took 6 minutes to replace the sensor. So somehow 2 hours 6 minutes of work, a lie about a bad starter, and a $40 sensor COST $1100 AT DK HARDEE AUTOMOTIVE:) Guess they saw the car and saw $$$ instead of a chance to earn a customer, and I was recommended here by my neighbor so they really had a chance to impress...I work 50+ hours a week as a manager at Macy's so saving time was my reason for paying a mechanic over doing it myself. Never again!
Service Date: 12/09/2014
Review Created: 12/09/2014 10:31 PM
theodore v. on 06/27/2014
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work!!"
This place had great customer service, and fixed everything that was wrong with my vehicle for a reasonable price, and kept me up to date on when it would be finished. Awesome place to go if you need any enine work.
Service Date: 06/27/2014
Review Created: 06/27/2014 05:24 AM
James B. on 06/03/2014
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty, good character, fair price, family atmosphere"
D K Hardee Automotive is a Christian based business. Honest people, very knowledgeable in their field and a great family atmosphere. Their work is always excellent and professionally done.
Service Date: 06/03/2014
Review Created: 06/03/2014 05:28 PM
James B. on 06/03/2014
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty, good character, fair price, family atmosphere"
D K Hardee Automotive is a Christian based business. Honest people, very knowledgeable in their field and a great family atmosphere. Their work is always excellent and professionally done work.
Service Date: 06/03/2014
Review Created: 06/03/2014 05:26 PM
Jermaine M. on 05/28/2014
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Terrible place to take your vehicle "
Overpriced, did a basic diagnostic on transmission and paid almost $500, other repair shops will do the work for free, so if your not willing to pay the over priced amount go elsewhere!!! I'll insure this gets out to my fellow Soldiers!
Service Date: 05/28/2014
Review Created: 05/28/2014 05:36 AM
G H. on 04/11/2014
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor communication and no accountability"
I was referred here but I will not be referring. Promised to do a short list of things including a diagnostic. 5 days and parts in stock yet did not complete. Charged double for the part and company I found and problem not solved. In 20 minutes they total price dropped back 500 then up again to 300. Very combative in responding to their short-comings. They will finish the work but the trust and respect is gone. Fayetteville is a difficult place to find quality work completed on time. If you can accept good old boy policies and procedures then this place probably will meet your standards.
Service Date: 04/11/2014
Review Created: 04/11/2014 03:45 PM
James B. on 11/03/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest very good service"
Honest, friendly service. They keep u informed with whats going on with your vehicle while its in their care. Wouldn't take my vehicle to anyone else for major repairs.
Service Date: 11/03/2013
Review Created: 11/03/2013 02:19 PM
Vicki B. on 11/03/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service."
DK Hardee Automotive is the place where I trust to take all my vehicle needs taken care of. Fast and friendly service at a fair price in a family atmosphere.
Service Date: 11/03/2013
Review Created: 11/03/2013 02:13 PM
Joyce B. on 10/31/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional & courteous customer service & top notch technician!"
My car required extensive diagnosis to determine the problems. Keith Harde & Manuel Corona worked non stop until the repair was complete! I really appreciate their hard work & dedication to ensure quality customer service. The front desk guys were great as well! With Friendly & professional attitudes, they kept me informed of the work in progress at each stage of the repair. Great place to go if you need automotive service!
Service Date: 10/31/2013
Review Created: 10/31/2013 07:23 PM
Jenn H. on 10/31/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and skill of the staff."
I took my car to a local dealer and they could not figure out what the problem was. The team at DK Hardee was not only able to find what was wrong but fix it for far less then I expected.
Service Date: 09/24/2013
Review Created: 10/31/2013 07:21 PM
Jenn H. on 10/31/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and skill of the staff."
I took my car to a local dealer and they could not figure out what the problem was. The team at DK Hardee was not only able to find what was wrong but fix it for far less then I expected.
Service Date: 09/24/2013
Review Created: 10/31/2013 07:21 PM
James B. on 10/31/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service."
Very professional, they always do a great job. Have been doing business with Keith and his staff ever since he opened the business.
Service Date: 10/31/2013
Review Created: 10/31/2013 06:14 PM
Vicki B. on 10/31/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The great service and friendly atmosphere."
D K Hardee Automotive is a great place to take your vehicle for service. Its a good famiy enviroment and the staff and techs are friendly but yet professional. I recommend this business to everyone.
Service Date: 10/31/2013
Review Created: 10/31/2013 06:08 PM
M W. on 10/31/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service. Fair price. Good folks! Friendly and very knowledgeable about cars. "
Warm atmosphere and friendly. Good service and a fair price.
Service Date: 10/09/2013
Review Created: 10/31/2013 06:04 PM
M W. on 10/31/2013
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service. Fair price. Good folks! Friendly and very knowledgeable about cars. "
Warm atmosphere and friendly. Good service and a fair price.
Service Date: 10/09/2013
Review Created: 10/31/2013 06:04 PM
Displaying Review 1 - 20 of 295 in total