Yesterday, I went to start my daughter's Honda CRV before she got back in town from college, and it n
eeded a jump. After I started it, the steering did not work. I called Chet's and over the phone, the owner basically told me that if I went to a supply house and got a new battery, that would almost for sure fix the steering. Well, since the owner seemed fair and honest over the phone, I scheduled a service since the car needed an oil change anyways. I get there this morning, ask the owner to do a full diagnostic which I know is always a possible expensive repair. But he said no problem. He looked at everything, topped off the fluids, changed the oil, put in a new battery, and had it all done in close to a half hour. So honest. Very nice people.
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There are several aspects about this experience that were very ideal for a Mechanic. As soon as I cal
led, I was rest assured that he could fix my problem with my high mileage BMW that is almost a vintage car. Daniel had a great can-do attitude and I could he genuinely cared about my car and the issue it was having. I could see that he is really devoted to the craft of creative problem solving.
Communication was great with frequent updates through text. I appreciated the flexibility in dropping off and picking up my car too. So happy to have a mechanic like this in my neighborhood.
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