Call, email, buy, lease, trade, whatever you’re in the market for, ASK FOR BRYAN in sales!!! These da
ys, no matter where you go, good customer service is hard to find. My family has purchased as well as brought our vehicles to Toyota HB for multiple years and I would say their sales and service has been decent at best. However, most recently Bryan was my contact when it came time to decide how to proceed with my Sequoia lease, and I have never received better customer service in my life. I had a complicated situation, and he jumped through hoops with me keeping in touch over a 6 week period to help me decide the best way to go about acquiring a new car, and what to do with “Big Brenda” before her lease was up. I never even met Bryan in person, never shook his hand, he never made even a dollar from our text/email interactions.
Best customer service ever!!
Thanks much for all the help South Coast Acura team's friendly, professional team gave me. It is clea
r that this dealership is run this positive way from the very top and all the way down.
I give my $1200 repair experience my highest positive ratings as your team has demonstrated that you really care about your customers. You have fixed several VERY difficult issues I was having with my Acura RDX SUV that only expert technicians could have fixed correctly (replaced fuel pump, coil, complete fuel system service and fixed my fuel float measuring issue). Your 12 month/12,000 mile warranty is much more than non-dealer outlets would have given me. Of course Consumer Reports rates Acura vehicles amongst the highest rated dependable vehicles you can buy.
I love your $200 complete fuel system service that cleans many areas that have buildup of harmful deposits. I can notice the nice improvement in my car's performance which also will gave me more noticeable gain in fuel mileage. This is the safest and most effective way to clean all of these bad deposit buildups out of your vehicle's system (as compared to fuel additives to your gas).
I will definitely return!
I highly recommend your team to everyone.
I just got back from a service appointment and can't believe how easy and professional it was! I hav
e dealt with a number of MB dealerships and Downtown LA Motors, especially Jerry D., has been the best experience I have had to date. I damaged a wheel on my car and Downtown had the wheel in stock and could get it done today. Jerry said he would get it done quickly, and before I knew it, my wheel was fixed, the car was washed, and I was on my way. I know where I will be bringing my car for service! Thanks again Jerry!
6 of 6 results
Claim this Business
To claim this business, your domain name must match your email address, or your phone number must match the phone number on your business listing.