Our front brakes on our Ford Taurus SHO needed replaced. The day of our appointment they discovered t
he wrong brakes were sent. They got on the phone and the correct brakes were there by 10:00 am. Only an hour past when they planned to start. That said they got on them immediately and we were out of there around 11:45. Very efficient and fairly personable. We will go back with any other automotive issues as long as we live close enough to do so.
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We take several vehicles to East Urban for service. They have never failed to provide excellent serv
ice. They respond quickly, provide honest estimates, live up to their promises and will save you money compared to a dealer every time. Their communication is excellent. I highly recommend them.
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I've been a customer of Biggs for about one year now. Love their customer service! Always very friend
ly staff and they do treat you like a long term customer. Always quick on turn around and they will definitely work with you on a short notice urgent type of situation, if ever need be. Reasonable pricing. Over all 10/10 in my books. There's no better place for Range Rover major repairs or a simple oil change, and I've experienced both. Highly recommend!
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