Staff provided a full explanation of the issues and options. Replaced radiator especially heading int
o summer and advised that small oil leak might be tolerable basis cost/risk. Made the decision easy.
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If you're looking for a trustworthy, honest mechanic, this is the shop to go to. Tommy was extremely
helpful and knowledgeable. All the staff were great. Thank you so much!
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RT found a transmission solution when others could not
I had a difficult transmission issue to diagnose. A mechanic at a different shop could not figure it
out. R T found the issue almost immediately and saved me from buying a new truck. Polite and professional and they took the time to talk me through each step. A great group of people!
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While vacationing in AMI, my Ford Bronco developed a strong malodor and smoke appeared under the hood
. As I was checking out of the VRBO the very next morning, I was preparing to make alternative travel plans back to Michigan if my car was not functional. Johnny was SO understanding and prompt in his attention to my dilemma! He attended to the vehicle early that afternoon! While the source of the odor was not identified, he thoroughly inspected it, drove it around the island and gave me the green light to drive home the next day. I am still SO appreciative to his attentiveness that day as he truly understood my predicament! Forever grateful!
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Called for an appointment and was given same day. They honored their words and had me in and out in t
he same day. I left a competitor because they would give an appt and then hold your car hostage a few days meaning did not even start to work on your car until a day or two after the scheduled appt. Glad to have a new provider in Richmond.
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