My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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I had to get a new catalytic converter installed on my vehicle. The work was done in an accurate and
prompt manner. I was informed about the potential issues of the EPA issues of using an aftermarket part. Traci at the front desk was incredibly professional.
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All the guys there at TJs treated me good, and got my trailer a sticker for my next day trip. They fo
und all the parts that it needed to make it safe and road worthy. Great guys to deal with! Made sure everything was right and answered all my questions before I picked up.
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The team here is great. Super friendly, and they were able to get me in on short notice. Can't say th
anks enough for their swift and knowledgeable help!
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25350 Pleasant Valley Rd
Unit 130a
Chantilly, VA 20152-1315
4.9
(564 Reviews)
ReScores™(1)
AG
Great care and always fair!
The team at southriding automotive are great. Especially Rick the owner who really takes the time to
do a thorough inspection and not adding unnecessary items always make sure that the car is safe to drive to keep me in my family safe.
We drive old cars and we love them and the fact that we can trust stop writing automotive to be honest and fair is a blessing
Thank you to the south writing team especially Rick Carter!
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25350 Pleasant Valley Rd
Unit 130a
Chantilly, VA 20152-1315
4.9
(564 Reviews)
ReScores™(1)
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