I cannot recommend Cascade Automotive Service on Old 28th Street enough for their incredible honesty
and professionalism. I brought my 2017 Dodge Charger SXT in with a front-end squeak, fully prepared to spend thousands of dollars on a full suspension overhaul. Instead of taking advantage of my budget, their team thoroughly inspected my car, verified that my steering components and struts were completely fine, and saved me over $1,500 in unnecessary repairs. Finding a mechanic shop with this level of integrity is incredibly rare. Instead, they helped me pivot my budget toward necessary, proactive maintenance for my vehicle's mileage. They replaced my water pump, thermostat, belt, battery, and PCV valve, while also replacing the coolant and cleaning the throttle body. The final bill came out perfectly under my budget, and my car is now running beautifully and fully prepped for the winter. If you want a trustworthy team that treats you fairly and only recommends what your car truly needs, Cascade Automotive is the absolute best in Grand Rapids!
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As usual, Z-Tech was ready for me on time. The routine service work on my Toyota RAV4 was done promp
tly, with a full explanation of the work done and recommendations going forward.
I have been a customer since 1995 and have never had a better experience.
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I called due to 5 star reviews online. I work in Newburyport and needed my tire looked at on lunch. T
hey had me in and out in a half hour with my tire repaired. Great experience!
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Definitely they are honest people catering to folks from all walks of life. Never experienced them as
king for unnecessary repairs to grab money. Genuine repairs and very reasonable prices
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I want to take a moment to share a great review for Croteau and Sons Service Center. I had one of the
worst mornings of my life when my car struck a metal box on the highway, narrowly avoiding what could have been a major accident. Thankfully, Croteau and Sons were the tow company dispatched to help me. They were incredibly friendly and professional. I had been dreading the cost, since in the past towing has always been very expensive for me. But they ordered me a new tire and repaired my vehicle for just $309. I’m truly grateful to them for being fair and honest instead of charging outrageous prices like many other tow companies. I highly recommend giving them a call if you ever find yourself in a tough spot!
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Excellent service and quality work and honest group, stopped by with a issue and got up and running r
ight away, I know sometimes it's hard to find a honest place that won't take you for a ride financially, here they will fix you up for a fair price and you can take yourself for a ride???
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I’m always greeted by Dan JR our a member of the crew and they listen to the concerns I’m having with
my vehicle and then offer potential solutions and then schedule that same day or very quickly. I don’t think I’ve every had a vehicle there more than two days. Reasonable costs compared to dealerships, way more friendly, and much faster.
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