ALEX FATHI

SALES MANAGER

Temecula Hyundai

Overall Rating

4.9

(65 reviews)

79

Reviews of ALEX FATHI

DH

DAVID H.

San Diego, CA

2024 Hyundai Palisade

01/20/2024

Verified Customer

10

Category: Sales

Excellent service

August is the best! He was patient and understanding with us the whole time. He took his time to explain all the features of the vehicle we ended up purchasing. I’ve also been weary of dealerships but August made us feel very comfortable and answered all questions we had leaving us with a peace of mind. Thank you August.

Employees worked with

FINANCE MANAGER

AUGUST BOESSLER

MM

MARTHA M.

Temecula, CA

2023 Hyundai Santa Fe

01/01/2024

Verified Customer

10

Category: Sales

Santa Fe Experience

It was an easy, enjoyable experience. No pressure, very friendly staff. Our salesperson Issac was top notch! Knowledgeable and kind, has followed up with me after the sale several times. We are very impressed by him.

Employees worked with

FINANCE MANAGER

JQ

JONATHAN Q.

Murrieta, CA

2024 Hyundai Palisade

12/30/2023

Verified Customer

10

Category: Sales

Happy customers !

Our sales person Isaac Biantes made our purchase experience a good one! Very knowledgeable and professional .

Employees worked with

FINANCE MANAGER

NC

NANCY C.

Buena Park, CA

2023 Hyundai Santa Fe

12/09/2023

Verified Customer

10

Category: Sales

Nancy Coates

Excellent customer service from entire staff especially our sales representative James

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

SENIOR INTERNET SALES MANAGER

Verified Customer

Murrieta, CA

2023 Hyundai Santa Fe

11/26/2023

Verified Customer

1

Category: Sales

Bad Buying Experience

Originally I purchased 2023 Santa Fe Sel, Temecula Hyundai dealership delivered the dent spot near gas tank and damaged gas tank covered. Thank you for Ryan Ruiz, my Sale Associates, who was helping to point out these damages. Grateful and appreciate for Ryan’s services. He had provided an excellent customer service. Then I exchanged it for the 2024 Tucson Hybrid SEL Convenient, and the Digital Key feature was not working, and was not showed up in my BlueLink account. This time I was helped by different sale associates. Despite the facts that I contacted Temecula Hyundai, BlueLink and Hyundai corporate multiple times and I could not get any help from Temecula Hyundai/BlueLink nor Hyundai. Why did Hyundai advertise this Digital Key feature was comparable to Apple IPhone and it is not working?

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

KH

KEVIN H.

Menifee, CA

2024 Hyundai Tucson

10/18/2023

Verified Customer

10

Category: Sales

I wouldn't go anywhere else.

Leo and Dean went above and beyond expectations.
I was coming from such horrible experiences with other dealerships and the moment I step foot into Temecula Hyundai..
The environment, atmosphere and the people that work there alone was already such a huge difference from the other ones.
Leo and Dean are so unbelievably kind, personable, charismatic, honest and patient. I truly wouldn't recommend any other place more.
My previous experiences had not been good and I was becoming so stressed out from those experiences that my family got to the dealership way before me while I was at work to try and get the first half of looking at cars down. I got there hours later after work to decide on the couple cars my family were able to bring it down to and of course me being indecisive, I couldn't make a decision.
I was comparing little things, colors etc and Leo was so incredible and efficient he had so much patient IN THE HEAT walking back and forth, willingly on his own bringing out other cars to make sure I was happy. Dean kept also coming out and making sure me and my family were okay and was so helpful to even answer any questions we may have had when Leo was away grabbing car after car.
They made the process so effortless and easy, I don't think I could ever go anywhere else ever.
We also met with Chris at the end to sign paperwork and he was just as sweet, personable and charismatic as Leo and Dean.. I can't recommend this place enough.
Thank you Temecula Hyundai for doing what you guys do. You made what other dealerships say was impossible, possible.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

LEODEGARIO BAUTISTA

JF

JASON F.

Costa Mesa, CA

2023 IONIQ 6

08/22/2023

Verified Customer

10

Category: Sales

Easy, Friendly, and very Quick

James was great to work with. One of the easiest and most straightforward deals in my 40+ car transactions.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

SENIOR INTERNET SALES MANAGER

Verified Customer

Murrieta, CA

2023 SANTA FE

08/20/2023

Verified Customer

10

Category: Sales

New Santa Fe

It was an easy process. I researched the car, the lease offers. Went in with what would make me happy. They agreed and I was out the door quickly.

Employees worked with

FINANCE MANAGER

RV

ROBERT V.

Murrieta, CA

2023 TUCSON

08/01/2023

Verified Customer

10

Category: Sales

better than the previous ones

all 4 hyundai 's I have previous owned, have been better each time I leased a new one. NIce professional company at Temecula Hyundai.

Employees worked with

FINANCE MANAGER

SENIOR INTERNET SALES MANAGER

DP

DOUGLAS P.

West Hollywood, CA

2023 VENUE

07/24/2023

Verified Customer

10

Category: Sales

Great experience

James and the team at Temecula Hyundai are awesome. They made the whole process of buying a car easy and stress-free. I'm very happy with my new Venue. It was definitely the best experience buying a car that I've ever had. I'll be recommending Temecula Hyundai to everyone I know looking for a new car.

Employees worked with

FINANCE MANAGER

SENIOR INTERNET SALES MANAGER

Verified Customer

Menifee, CA

2023 TUCSON HEV

04/29/2023

Verified Customer

10

Category: Sales

Quick, efficient, easy car buying experience

I normally hate the car buying experience. It's something about sitting in a dealership all day, trying to get the payments to exactly what you need without compromising quality and features, that grinds my gears. However, the past few hyundais that I've purchased have been great experiences. Recently, we purchased a Tuscon from David at Temecula Hyundai and he truly made things quick and easy while still being efficient. He even went out of his way to come to our home to pick up our down payment check when I left my check book at home and didn't want to withdraw such a large sum of money. He remembered that we had an infant sleeping and didn't ring the doorbell. If you're a parent, you know this is crucial. It's the little things like him remembering that minor detail that make the process that much better. David pays attention to detail which is helpful in finding you exactly what you want. 10/10 recommend.

Employees worked with

LG

LISA G.

El Centro, CA

2023 PALISADE

04/24/2023

Verified Customer

10

Category: Sales

Best buying experience EVER

I met with Mo, who immediately picked up and on what I was looking for and wanted. Him and his supervisor Dean made sure I found the care I wanted and more. Going the extra mile. Car buying can be frustrating and dragged out. This was NOT the case. It was so smooth. From test driving to finance to delivery. They’re the best.

Employees worked with

FINANCE MANAGER

Verified Customer

Riverside, CA

2023 ELANTRA N

03/24/2023

Verified Customer

10

Category: Sales

The BEST customer service!

Everyone I met at Temecula Hyundai was amazing! I inquired about a couple of cars, they came back with cars that met my criteria.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

Verified Customer

Murrieta, CA

2023 KONA EV

03/22/2023

Verified Customer

0

Category: Sales

The dealer lied to secure the deal

When I visited the dealer to purchase a car and we were going through options whether to lease or buy, I was told with the lease I can get the tax incentive deducted from lease but with purchase I would need to do that next year, which after a week when I called to get a letter of Certification for IRS I was told the car is not eligible. Also Joann explained the Major Gaurd EV policy with 150k mile coverage but I was given Feature Gaurd (which is nothing comparable to the Major Gaurd). I found out later when I received the policy docs, so basically she lied in the policy to sell me the product and I wouldn’t know if I didn’t dig more into this.

Employees worked with

PP

PAMELA P.

Menifee, CA

2023 ELANTRA

03/13/2023

Verified Customer

10

Category: Sales

Pamela P.

My daughter bought her first car. We had excellent experience. The team at Temecula Hyundai was a amazing to work with. Everything went smoothly.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

DK

DIANNE K.

Vista, CA

2023 TUCSON HEV

12/31/2022

Verified Customer

8

Category: Sales

Very good service

Great service !

Employees worked with

FINANCE MANAGER

AUGUST BOESSLER

PS

PHYLLIS S.

Temecula, CA

2023 TUCSON HEV

12/25/2022

Verified Customer

10

Category: Sales

No pressure from salesperson. Offered a fair deal with good trade in. Finance manager worked with us to give us a fair deal. Salesperson did excellent job showing us all the features on car. Two follow up calls.

See above.

Employees worked with

FINANCE MANAGER

RH

RONALD H.

Murrieta, CA

2023 KONA

12/05/2022

Verified Customer

10

Category: Sales

Purchasing my new 2023 Kona N-Line

My experience started with my sales rep (August). He is absolutely Wonderful.. He quickly made me feel at home. He had my Kona out front and ready for me when I arrived (after texting him I was on my way). He went over all the features, so that I would easily understand them. He also Never once tried to push a sale, complete transparency between the both of us.. I would HIGHLY recommend seeing August for your next inquiry or purchase..!! Thank You August for making me feel like family.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

AUGUST BOESSLER

WP

WILLIE P.

San Jacinto, CA

2023 ELANTRA

11/19/2022

Verified Customer

10

Category: Sales

Totally customer friendly and professional.

Everyone was professional efficient with providing me answers to all my questions. Thier were no haggling. It was the smoothes transition I have ever had in purchasing a vehicle.

Employees worked with

LEODEGARIO BAUTISTA

NM

NERNI M.

Temecula, CA

2022 TUCSON HEV

10/15/2022

Verified Customer

10

Category: Sales

Excellent Experience!

Anthony and his team did provided excellent service. We were well informed and every request we made was acted upon quickly! I would highly reccommend Temecula Hyundai.

Employees worked with

FINANCE MANAGER

ANTHONY STISSI II

INTERNET SALES MANAGER

Displaying Review 1 - 20 of 69 in total

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.