Hello Stefanie,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback, and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc

Thank you for your feedback regarding your 2023 Hyundai Santa Fe and sorry about your experience with on of our dealerships regarding paper work. Each dealership runs its own operations, but we hold them to the highest standards. We will share your feedback with them. Also, we continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc