Good day,
Thank you for taking the time to fill out our survey. I am sorry as it looks like we let you down on your last visit. We certainly understand your frustration. Unfortunately, we are bound to what the manufacturer lets us repair depending on the situation. We never intend to have a vehicle return after repairs, but sometimes it does happen. I was made aware last night that the check engine lamp has indeed turned back on and we need to readdress the concern. I have already attempted to reach out this morning as I would like to pick up your vehicle and get it back to our facility to resolve this issue. Please contact me immediately if this message reaches you prior to my voicemail. It is our number one goal to ensure all vehicle concerns are repaired as quickly and efficiently as possible. We value your time and you as a customer and again apologize for your frustration and the inconvenience.
Thank you,