Business Solutions

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Candi Smith

Midas Manager
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8 reviews)
75
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SB
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SHERRYLE B.
Groton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customer Verified Customer
10
Very good
Excellent team leader with impressive customer service skills she is an asset to the establishment!
Candi S. from Midas of Groton responded on 03/28/2022

Thank you Sherryle for the kind words and 5 star review.We are always happy to help. Cant wait to help you again. Thanks Candi

Employees worked with

SF
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SAMUEL F.
Groton, CT
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/27/2022
verified customer Verified Customer
3
Expensive, and the Midas card cost me 60 points on my credit score
The Midas card only was approved for 25% of my total service cost despite having a 750 score, and lowered my credit score by 60 points.
I appreciate that my car was fixed for the short term, but the long term effects to my financials make me wish I had simply put that $500 on an credit account I already had open.
Candi S. from Midas of Groton responded on 03/28/2022

Samuel, We sorry that you only got approved for 25% of what you needed. However the Midas Credit card does have 6 moths at 0 percent if paid in full so theres a plus. Im not sure why you gave us a 2 star reguarding your financing that is out of our control. It seems like you are very proactive with your credit and your timly payments will help your socre go up and also establish twards your available credit when paid of. Thanks Candi

Employees worked with

DD
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DANIEL/ JENN D.
Groton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
verified customer Verified Customer
10
Amazing quick service
There was an issue with my intake manifold that got broken during a replacement of the exhaust and they no questions asked fixed it with a one day turn around. No questions asked. Definitely a really good experience.
Candi S. from Midas of Groton responded on 03/26/2022

Thank you Daniel for the kind words and 5 star review. We always try to do the right thing for our customers. Thanks for being an understanding customer!
Thanks
Candi

Employees worked with

LP
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LOU P.
Groton, CT
Mercedes-Benz C300 4MATIC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customer Verified Customer
10
problems with the Mercedes
Dropped of the car so that Candi Smith and the team could check it out.... WOW! I knew things weren't right , but OMG... Candi sent me a email with the problems and videos showing me lots of things wrong...
Had her and the team correct somethings and she printed out items that she says I should go to a transmission shop... she gave me a ride home and then came and picked me up.... if anyone wants great service, go to MIDAS
Candi S. from Midas of Groton responded on 03/23/2022

Happy to help Lou, Thanks for the 5 star review and kind words. Thank you for choosing us for your automotive needs.

Employees worked with

CH
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CHRIS H.
Waterford, CT
Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
verified customer Verified Customer
10
Excellent Brake service
Midas of Groton provided excellent service in a timely fashion and a price that was on par - or slightly better than the competition.
Candi S. from Midas of Groton responded on 03/11/2022

Thank you Chris for the 5 star review. We do our best to help our customers with fair and honest pricing backed with our lifetime nationwide warranty on brake pads. We are happy to be of service and look forward to helping you in the future with your car care needs.We would love to see this review on google so other customers can see how good our services are. Thank you again.Candi

Employees worked with

TB
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TALENA B.
Groton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customer Verified Customer
10
Great staff
Staff was great. They didn't try to make me pay for things I didn't need like most places do when they see a female coming to get something done.
Candi S. from Midas of Groton responded on 03/03/2022

Thank you so much Talena for your 5 star review! We certainly strive for honest, upfront and transparent services to our customer's.Thank you so much for noticing :) Looking forward to helping you in the future. Thanks Again Candi

Employees worked with

JA
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JAMES A.
Stonington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
verified customer Verified Customer
10
Outstanding experience
The entire staff were extremely friendly and knowledgeable. It made it easy to communicate what needed to be done and why it was needed. The communications was outstanding as I was kept informed of the progress of the work as it was being completed. I will continue to bring my car to the Groton Midas.
Candi S. from Midas of Groton responded on 02/12/2022

Hi James,
Thank you so much for the kid words and 5 star review. We are happy to be of service and look forward to helping you in the future.
Candi


BW
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BRIANNA W.
Groton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
verified customer Verified Customer
10
Service was great!
All of the staff are extremely nice and helpful. Reasonably priced. Would definitely recommend!
Candi S. from Midas of Groton responded on 02/11/2022

We are happy to be of service. Thank you for the kind words and 5 star rating.
Candi

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