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CHRISTOPHER RAMIREZ

FINANCE MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(90 reviews)
83

Verified Customer
Murrieta, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2023
verified customerVerified Customer
2
Category: Sales
Sales great F&I not so much
Sales team was great to work with whereas the Finance Mgr was dishonest. When we tried to cancel items he sold us and he said it was too late to change the monthly payment on the contract. I've been in the business and know deals can be reversed.
RICHARD D. from Temecula Hyundai responded on 11/15/2023 07:57 AM

We are so sorry you had a bad experiance in the finance department regarding cancelling the warranty. We can and will cancel the warranty and gap if you choose. Please reach out if you would like us to cancel the product you purchased. I believe the Finance Manager may have mis-spoken about the cancellation process. I believe your deal had already funded at Hyundai Finance, and cancelling the product can be done, However the refund would go to Hyundai and your loan amount would be reduced by amount of product. It would not lower monthly payment. You can reach e directly at (951) 699-6807 ext 320. 


BL
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BRANDY L.
Wildomar, CA
2022 VENUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2022
verified customerVerified Customer
10
Category: Sales
New car buyer
Adriano helped my daughter find her first new car that she loves and fit all the criteria needed for us to make a deal. He wasn’t pushy, he just came with more options for us to choose from.
RICHARD D. from Temecula Hyundai responded on 11/11/2022 09:47 AM

Thank you for the nice review. Welcome to the Temecula Hyundai family.


FR
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Frederic R.
Murrieta, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
10
Category: Sales
New car purchase
The staff was excellent to work
Everyone I spoke with was very knowledgeable about the vehicles
The finance dept was great to work with. I highly recommend getting the insurance policy they have for new vehicles. Thanks again to August, Dean,Chris for making purchasing a new vehicle a pleasure.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2022
9
Category: Sales
good experience, bought two cars
Ask for August, Dean and Chris to help you with yoir purchase, they a very easy to work with.
RICHARD D. from Temecula Hyundai responded on 01/31/2022 01:12 PM

Thanks for speaking with August about your experiance. We hope to go above and beyond everytime we see you.


LG
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Lilibeth G.
Hemet, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customerVerified Customer
Category: Sales
Finally purchasing a car I totally LOVE!
This was my second auto purchase. My first one was a nightmare. Truly horrible experience. The team over at Temecula Hyundai made my first experience practically go away and replaced it with such a wonderful day. And I finally got the red vehicle I wanted. Her name is Red Delicious. And frankly, I couldn’t be happier!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2021
Category: Sales
Finally purchasing a car I totally LOVE!
This was my second auto purchase. My first one was a nightmare. Truly horrible experience. The team over at Temecula Hyundai made my first experience practically go away and replaced it with such a wonderful day. And I finally got the red vehicle I wanted. Her name is Red Delicious. And frankly, I couldn’t be happier!
Recommended
RICHARD D. from Temecula Hyundai responded on 05/11/2021 10:32 AM

We are so happy we could earn your business and help erase the nightmare the first purchase experiance at another dealership. Thank you for allowing us to earn your business and agreeing to retake the survey, It means the world to us. Thank you again.
Richard Dickens, Sales Director


CG
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Cheryl G.
Menifee, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customerVerified Customer
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE!

I will return!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2021
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, and knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE,!
I will return!
Recommended
RICHARD D. from Temecula Hyundai responded on 02/03/2021 03:15 PM

Ms Grayson was very happy and would like opportunity to rescore survey.


CA
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Christopher A.
Temecula, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customerVerified Customer
Category: Sales
Hyundai ELANTRA 2020
From start to finish the process was easy Jose was very knowledgeable about the vehicle that I want it. Jose keep in contact with me even after I purchased a vehicle to make sure that I was comfortable operating it. Last financing was even easier plan on buying another vehicle for my daughter in the future
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2020
Category: Sales
2020 Hyundai ELANTRA purchase
Exceptional service and Fabulous pricing discount Financing was very easy start to finish
Recommended
RICHARD D. from Temecula Hyundai responded on 12/22/2020 12:47 PM

Nice speaking with you, Thanks for agreeing to relook at the survey.


SB
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Scott B.
Temecula, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customerVerified Customer
Category: Sales
Jose was great, awesome and honest.
Jose was awesome. I would only buy a car from Jose.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2020
Category: Sales
Sales personnel
Jose was awesome. I would only buy a car from Jose. He made the process quick and painless.
Recommended
RICHARD D. from Temecula Hyundai responded on 12/09/2020 07:58 AM

Customer was happy and would like an opportunity to rescore.


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