Business Solutions
SureCritic / New Car Dealer / Park Place LTD / Doug Taylor
avatar

Doug Taylor

Aston Martin Service Manager
Park Place LTD
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(14 reviews)
93

Reviews of Doug Taylor

JS
gravatar
JON S.
Brier, WA
Aston Martin DB9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2023
verified customer Verified Customer
10
New car / great referral
A friend recommended Park Place when I became the new owner of a AM 2006 DB9. I hadn't even driven one, and was in over my head. Luckily the referral solved that!
Ryan V., General Manager from Park Place LTD responded on 11/27/2023 01:08 PM

Thank you for the great review, Jon! We are thrilled that your friend recommended us to you and that we were able to provide you with the help you needed. We are delighted we could be of assistance and look forward to helping you with your vehicles in the future.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
JB
John Bui
Service Advisor
RF
gravatar
ROBERT F.
Bainbridge Island, WA
Aston Martin DBX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2023
verified customer Verified Customer
9
Aston DBX service
Great service from the team on my DBX
Thank you to all, Vincent is an awesome AM tech
Ryan V., General Manager from Park Place LTD responded on 10/23/2023 11:42 AM

Thank you so much for your kind words, Robert! We are thrilled to hear that you had a great experience working with Vincent. We strive to provide top-notch service to all our customers and it's encouraging to know that we are achieving those goals. We appreciate your business and are grateful for your feedback.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
JB
John Bui
Service Advisor
Verified Customer
Spanaway, WA
Karma GS-6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2023
verified customer Verified Customer
10
Awesome work
Doug is very knowledgeable on the karma. He fixes every issue Everytime in a timely manner.
Ryan V., General Manager from Park Place LTD responded on 10/03/2023 04:47 PM

We are delighted to hear that Doug was able to provide such great service! We will be sure to pass on the feedback to Doug and the team.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
EE
gravatar
ERIC E.
Redmond, WA
Alfa Romeo SPIDER
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2023
verified customer Verified Customer
10
Alfa Romeo
Doug’s team always takes care of me and my Alfa, always a pleasure.
Ryan V., General Manager from Park Place LTD responded on 09/18/2023 02:43 PM

Eric, we are so glad to hear that Doug and the team have been taking care of you and your Alfa Romeo. We pride ourselves in offering excellent customer service and are glad to know you're satisfied.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
JC
gravatar
JOHN C.
Anacortes, WA
Aston Martin DB11
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2023
verified customer Verified Customer
10
Douglas Taylor is a straight shooter and he takes care of his customers.
I have experienced nothing but courtesy, professionalism, and competence from Douglas Taylor and his crew in the Park Place Service Department. I live in Anacortes, so getting my DB11 serviced is a time-consuming process just from the driving. Doug does everything he can to minimize the inconvenience, If you want to keep an exotic car outside the Seattle metro area, Park Place is your friend. But remember the old adage: “fast, cheap, or good; pick two”. These guys are fast and good.
Ryan V., General Manager from Park Place LTD responded on 08/28/2023 11:57 AM

Thank you for your kind review, John! We are incredibly proud of Douglas and the Park Place Service Department for providing an exceptional experience. It's great to hear that you are happy with the quality of service and Doug's efforts to minimize your inconvenience. We strive to be the best and we are honored you chose Park Place LTD for your servicing needs.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
GL
gravatar
GLEN L.
Mercer Island, WA
Aston Martin DB11
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customer Verified Customer
10
Excellent experience
Had 5 issues with my car which were all dealt with efficiently. Also appreciate the car wash.
Ryan V., General Manager from Park Place LTD responded on 05/24/2023 11:35 AM

Glen, thank you for sharing this wonderful review with us. We love hearing that you received a five-star experience.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
EE
gravatar
ERIC E.
Redmond, WA
Alfa Romeo SPIDER
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customer Verified Customer
10
Annual Service
Doug and his team always do great work.
Ryan V., General Manager from Park Place LTD responded on 04/20/2023 04:48 PM

Thank you so much for your kind words, Eric! We are so glad to hear that Doug and team continue to provide you with excellent service. We strive to ensure that all of our customers have a great experience and we appreciate your business.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
RG
gravatar
RAJ G.
Bothell, WA
Aston Martin V8 Vantage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2023
verified customer Verified Customer
10
Annual service for Aston Martin Vantage
Doug, Vince and crew are the best when it comes to customer service and expertise with Aston Martin. They know these cars in and out. From scheduling to keeping me informed of updates while the car is in the shop, to when it's ready for pickup, it's a first class experience. This is the only place I'll take my Vantage for service. Highly recommended!
Ryan V., General Manager from Park Place LTD responded on 03/20/2023 01:30 PM

Thank you for your kind words, Raj! We are so glad to hear that you had a great experience with us and that you trust us to take care of your V8 Vantage. We appreciate your loyalty and look forward to seeing you again soon!

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
SD
gravatar
STUART D.
Seattle, WA
Jaguar XF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2022
verified customer Verified Customer
10
Experienced, courteous, and communicative Jaguar XF service
The team at Park Place helped with an exceptionally difficult challenge: opening a hood whose cable had seized. My 2009 Jaguar XF threw a low coolant alert and, when I pulled over, the hood latch failed to work. Repairing it required hours of painstaking disassembly (bad design, Jaguar, bad design) but the Jag John finally succeeded. And they put it back together like nothing happened!

The team also undertook a significant operation: replacing the supercharger hoses. Throughout the repair Jag John called me up, kept me appraised, and informed me how much the new work would cost. As a result, when I picked up the car, no surprises.

Highly recommend!
Ryan V., General Manager from Park Place LTD responded on 11/29/2022 03:45 PM

Stuart, we love to hear that John was communicative, thorough, and informative throughout your process. We always want you to feel well-taken care of here at Park Place. Thank you for your recommendation!

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
PW
gravatar
PHILIP W.
Marysville, WA
Aston Martin V8 VANTAGE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2022
verified customer Verified Customer
10
Great Service, Fantastic Crew
Service is always great. Doug is incredibly helpful. His knowledge and ability has saved me time, worry, and money over the years. I should have written this review sooner and cannot thank him enough. I also wish to thank Vincent so much. He's extensively skilled and a really wonderful person. He gave me the opportunity to view and learn about my recent issue. He pointed out the parts and specific failure point, he explained how he diagnosed the problem, and how he arrived at it. A completely fascinating experience. My car is in excellent shape. Thank you all!
Ryan V., General Manager from Park Place LTD responded on 11/25/2022 03:41 PM

Philip, thank you for sharing this wonderful feedback with us. We love hearing that Doug and Vincent have been so knowledgeable and helpful during your visits. It is always a pleasure to serve you, we appreciate your business!

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
HV
gravatar
HUIB V.
Kirkland, WA
Aston Martin DB7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2022
verified customer Verified Customer
8
DB 7 service
As always Doug and Victor took great care of my DB7. Prices went up significantly unfortunately. For me still worth the cost.
Ryan V., General Manager from Park Place LTD responded on 08/22/2022 03:11 PM

Huib, thank you for sharing your experience working with Doug and Victor. We appreciate the opportunity to take care of you and your vehicle.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Victor Kirilenko
Finance Manager
avatar
Doug Taylor
Aston Martin Service Manager
JF
gravatar
JAYNE F.
Bellevue, WA
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
verified customer Verified Customer
10
As Always, excellent service and thorough safety inspection on my car!
Doug & his team make scheduling & bringing my car in for service a pleasure. And the work is always top rate!
Ryan V., General Manager from Park Place LTD responded on 06/17/2022 12:59 PM

Jayne, tt is such a pleasure to continue to serve you and earn your business. We strive to treat you like the valued customer you are and love to hear that we hit the mark. Thanks for your loyalty!

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
CD
gravatar
CARLOS D.
Aston Martin Rapide
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2022
verified customer Verified Customer
9
Excellent Doug and Vince
Great expertise and outstanding customer service. Doug went way beyond helping with my schedule.
Ryan V., General Manager from Park Place LTD responded on 05/02/2022 10:46 AM

Carlos, thank you for this wonderful review of your experience with Doug and Vince. We appreciate your kind words and your business.

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
RG
gravatar
RAJ G.
Bothell, WA
Aston Martin V8 Vantage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
verified customer Verified Customer
10
Professional, friendly, courteous
Recently completed an annual service. Doug, Vince and crew are always straight forward and super professional. Very efficient and knowledgeable on all things Aston. Top notch customer service.
Ryan V., General Manager from Park Place LTD responded on 12/27/2021 04:51 PM

Raj, thank you for taking the time to share this positive feedback. It is always a pleasure to provide professional, knowledgeable, and efficient service for you and your vehicle. 

Ryan Vanderwel
General Manager
Employees worked with
avatar
Doug Taylor
Aston Martin Service Manager
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.