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SureCritic / Hyundai Dealer / Puente Hills Hyundai / GEORGE SECOFF
GS

GEORGE SECOFF

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(39 reviews)
77

Reviews of GEORGE SECOFF

Verified Customer
Lawndale, CA
2019 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customer Verified Customer
9
Category: Service
I'm glad they take time to actually look at reviews!
While I was overall satisfied with my service, some minor issues made it seem to me like it was worth a 4 out of 5 stars. But they called to discuss these issues with me personally which has never happened when I've filled out surveys in the past so I'm so pleasantly surprised by this that I'm more than happy to revise my review. Thank you!
Employees worked with
GS
GEORGE SECOFF
MI
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Miye I.
Los Angeles, CA
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
GREAT SERVICE
STAFFS are kind and freindly.
Employees worked with
GS
GEORGE SECOFF
Verified Customer
Lawndale, CA
2019 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customer Verified Customer
9
Category: Service
I'm glad they take time to actually look at reviews!
While I was overall satisfied with my service, some minor issues made it seem to me like it was worth a 4 out of 5 stars. But they called to discuss these issues with me personally which has never happened when I've filled out surveys in the past so I'm so pleasantly surprised by this that I'm more than happy to revise my review. Thank you!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2021
Service Type: Repair
7
Category: Service
Good service, but expensive as dealers tend to be
I think they should check everything in the multi-point inspection they claim to (like tire pressure) but otherwise they do a good job.
SEAN K., Service Director from Puente Hills Hyundai responded on 08/11/2021 04:48 PM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 08/18/2021 04:37 PM

Dear customer,
  Thank you for taking the time to re score our survey.
  Of course. We read every single review. Your feedback is very valuable to our dealership. Listening to customer's voice is a big part of my job.  We always like the 5 stars, too^^  Thanks again and we will see you soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
GS
GEORGE SECOFF
MM
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Michael M.
La Habra, CA
2020 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
3 yr free service plan
Oil change tire rotation and wash in around one hour
Recommended
Employees worked with
GS
GEORGE SECOFF
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