Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

3385 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 4.8113175/5Overall Rating 4.8113175/5Overall Rating 4.8113175/5Overall Rating 4.8113175/5rating 4.8113175
Original
Overall Rating 2.22642/5Overall Rating 2.22642/5rating 2.22642rating 2.22642rating 2.22642
93% Would Recommend
100% Business Response
Latest Review 20 minutes ago

Reviews


CZ
Christina Z.
La Puente, CA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Fast great service!
The associate was knowledgeable and helpful in answering my questions. All maintenance was performed well and on time. I will be returning for future services.
Thank you!

EM
Edwin M.
Pomona, CA
2012 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer service
It was the best, and Lee was very understanding of my car’s need
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/18/2018

Thank you for the great review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

JW
Jeff W.
Pasadena, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great customer service
I went in to get my car serviced and I bought a new car. Service and sales staff is great.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/18/2018

Thank you very much for being a loyal customer to Hyundai.  We appreciate to the 5 star review, too.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

CL
Carmen L.
Rowland Hghts, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Always great customer service
My experience with Hyundai Puente Hills is always great. Javer esquivel is always so helpful and he always provides great customer service and he always remembers my name. I am not just another number. Thank you Puente Hills Hyundai and Javer Esquivel.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/17/2018

We always appreciate your business. A beautiful review like this always make us happy.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

CB
Christelle B.
Brea, CA
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Very good service
Nice associate, eager to do good and serve pre-promptly and nicely.

JV
Jamie V.
Rosemead, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Oil change
Professional tech and good service.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/17/2018

Thank you for the 5 star review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

HP
Helen P.
Whittier, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
The snacks while you wait
It be nice if they provide a car for you take so you don't have to wait all day.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/17/2018

I am glad to hear the positive comments.  We will make sure to earn 5 stars next time.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

LB
Leo B.
South El Monte, CA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service
Care service was great.

JM
Joseph M.
Rowland Heights, CA
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Best Service Advisor
Jae is the best !

Verified Customer
Walnut, CA
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service is good!
Friendly
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/17/2018

Thank you for the 5 star review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

MW
Michael W.
West Covina, CA
2016 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Equus 2016
Brian and Sean made sure everything was done perfect. When I left I was completely satisfied.

Thank you

CA
Carlos A.
Baldwin Park, CA
2015 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great honest service, knowledable, courtesy shuttle.
This was one of my best experiences with the service department.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/14/2018

Thank you for the beautiful review.  A positive note from customer is always encouraging and pleasant.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

AA
Austin A.
Whittier, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great Service
Treated very well and Jay the service writer was very professional
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/17/2018

Thank you for the great review

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
Diamond Bar, CA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Good Service
This was my second time having Jae Lee as my advisor when servicing my car and both times he has been extremely helpful. He's gone above and beyond in communicating any issues my car may have, any additional services that may be needed, while constantly communicating with me in regards to how long the wait would be and kept me updated as time went by.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/17/2018

Thank you for the beautiful review.  Jae will love this, too.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
Whittier, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
The great service.
Service Advisor Javer Esquivel has always been great as a Puente Hills Service Advisor.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/14/2018

Thank you for the 5 star review.  Javer will love your comment, too.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
West Covina, CA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Above And Beyond Customer Service
It is always a pleasure to deal with the service team at Puente Hills Hyundai. They go above and beyond my expectations. Thanks Brain for your support.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/14/2018

Thank you for the beautiful review!  We always appreciate positive comments like yours^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

MS
Marianne S.
Los Angeles, CA
2009 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Customer Service
I have

AB
Armando B.
La Puente, CA
2015 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Fast courteous service
Efficient staff
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/14/2018

Thank you for the 5 star review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
Rowland Hghts, CA
2009 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Always dependable, gives options to save money
I have brought 3 different cars there for service ever since they opened.
I did not buy them there, but Chan and Javer have always treated me like a million bucks.
I still have all 3 cars and they have been dependable. They have 90K, 160K and 140K and still are running strong. They give a discount for older cars.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/13/2018

Thank you for being a loyal customer for Hyundai. Chan and Javer will love your wonderful comment.  We always appreciate your business.  Thank you again for the 5 star review!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
La Cañada Flintridge, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
service
very courteous and attentive! always had a dry pleasant experience.
SEAN K., Service Manager from Puente Hills Hyundai responded on 09/11/2018

Thank you for the great review. We always appreciate your business.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com