Puente Hills Hyundai

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626-581-5300
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(4,659 Reviews)
5 star
83%
4 star
8%
3 star
3%
2 star
1%
1 star
2%

ReScore Reviews™ (90)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews

Verified Customer
Whittier, CA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020 Category: Service
Great Dealership
The service quality you can expect from a dealer who values good car care.
Recommended
Verified Customer
Hacienda Heights, CA
2012 Hyundai Elantra Touring
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020 Category: Service
Javer in Service goes that extra mile for his clients.
I have dealt with many of the service personnel in the past and by far, Javer is the best. He knows his clients and goes that extra mile for them. I have had all services for my car done at this dealership and if I have had any problems, they are dealt with in a timely manner. It is nice to have a good repor with the dealership.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/31/2020

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
DG
Debbie G.
Upland, CA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Service
PH HYUNDAI BEST DEALER AROUND....
Service @ PH HYUNDAI is the best service I have received. Everyone is very friendly and helpful. My car is always taken great care of. Thx to all the Hyundai team for their great work and effort.
Recommended
EA
Edgar A.
South El Monte, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020 Category: Service
Efficient & Courteous
I came in for a a standard oil change and replacement (under warranty coverage) for steering wheel control buttons. I was a little hesitant to go given the current conditions, but they took all necessary precautions to make the customer feel safe and get them taken care of in a timely fashion. This isn’t the closest dealer to me, but I continue coming back here because they’re worth the slightly further drive.
Recommended
Verified Customer
La Puente, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020 Category: Service
Fast service and on time.
Jay Lee was helpful and quick to get my car in and get serviced. He took time to read past service notes/history and was able to answer my questions.
Recommended
AH
Abdul H.
Diamond Bar, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020 Category: Service
Awesome Service !!!
Javier helped me out and he was super nice and helpful ! Super caring and sweet :)
Recommended
EK
Eunsil K.
La Crescenta, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020 Category: Service
Best services
Very friendly
Recommended
Verified Customer
West Covina, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020 Category: Service
NA
NA
Recommended
MK
Mu K.
La Crescenta, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020 Category: Service
Nice service
Nice people
Recommended
VB
Villa B.
La Puente, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020 Category: Service
Awesome
Friendly and helpful
Recommended
Verified Customer
La Habra, CA
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020 Category: Service
Service Advisor was kind and give me a feed back well....
Service Advisor was kind and give me a feed back of my car well....
Recommended
Verified Customer
Hacienda Heights, CA
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020 Category: Service
Excellent service
Friendly and efficient
Recommended
CD
Chevelle D.
Covina, CA
2017 Hyundai Elantra
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020 Category: Service
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/22/2020 Category: Service
Great service
I appreciate all the hard work Jay does to accommodate my crazy schedule and he always takes good care of me!
Recommended
SK
SEAN K., Service Director from Puente Hills Hyundai responded on 07/22/2020

Your feedback is very valuable to our dealership.
Thank you for taking the time to fill out our survey.


Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SK
SEAN K., Service Director from Puente Hills Hyundai responded on 07/28/2020

We appreciate the re scoring. we are looking forward to seeing you again soon.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Verified Customer
La Puente, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020 Category: Service
I called and was running late. They said come in and they took me right away. I was hungry and the person who attended me gave me a energy bar. I was so great full. To me that was going up and beyond his duty.
Over all it was fast. I appreciate the fact that they told me I had no brake lights. That in itself was a life saver. Thanks so much guys. Forever great full.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/21/2020

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated.  We all enjoyed reading your comments.^^
We are looking forward to seeing you again soon. And of course, we will have energy bar ready just in case you are hugry again.  Lol...

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
AR
Armando R.
Los Angeles, CA
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020 Category: Service
jay service rep always does a good job
Keep on doing a good job everyone
Recommended
SK
SEAN K., Service Director from Puente Hills Hyundai responded on 07/21/2020

We understand your time is valuable.  We appreciate your feedback.

We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com