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SureCritic / Hyundai Dealer / Straub Hyundai / HEATHER M WHITE
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HEATHER M WHITE

Assistant Service Manager
Straub Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(23 reviews)
72

Reviews of HEATHER M WHITE

LW
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Lairl W.
Wheeling, WV
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2021
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Needs improvement
I had to spend more time at the dealership this time, longer than in previous visits, because the staff took others before me. My appointment was at ten and I didn't get called until eleven, others who came in after me were called before me. Wanted to do things to my vehicle that were not scheduled. I was there for two hours for an oil change and tire rotation. Not acceptable.
Richard M., Service Director from Straub Hyundai responded on 09/20/2021 04:58 AM

Lairl

Thank you for the review and the feedback.

Rick Maine
Service Director
304-233-2222 ext 330
Employees worked with
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HEATHER M WHITE
Assistant Service Manager
PS
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Peter S.
Wheeling, WV
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good service. Good value.
Service department is professional, and always willing to talk.
Richard M., Service Director from Straub Hyundai responded on 09/20/2021 04:57 AM

Peter

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330
Employees worked with
avatar
HEATHER M WHITE
Assistant Service Manager
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