ReScore Reviews™ (10)

ReScore
Overall Rating 3.900002/5Overall Rating 3.900002/5Overall Rating 3.900002/5rating 3.900002rating 3.900002
Original
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
93% Would Recommend
100% Business Response
Latest Review 6 days ago
Blanche K. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Quick
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 07:37 AM
Richard M., Service Director at Straub Hyundai responded on 12/11/2017

Blanche

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330
Ellie B. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service."
Friendly knowledgeable staff. Never a bad experience
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/08/2017 05:20 PM
Richard M., Service Director at Straub Hyundai responded on 12/11/2017

Ellie


Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330
Cynthia S. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice employees good service!"
They always get me in promptly and do everything I ask!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 11:02 AM
Richard M., Service Director at Straub Hyundai responded on 12/08/2017

Cynthia


Thank you for the review.


Rick Maine
Service Director
304-233-2222 ext 330
Barbara W. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch"
Efficient, quick, friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/08/2017 06:16 AM
Richard M., Service Director at Straub Hyundai responded on 12/08/2017

Barbara

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330
Gino M. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service writers"
Chris and Ken are the best
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 10:46 AM
Richard M., Service Director at Straub Hyundai responded on 12/08/2017

Gino

Thank you for taking the time to complete this review. We appreciate the kind words. We hope that you are enjoying your new Elantra.

Rick Maine
Service Director
304-233-2222 ext 330
Michael K. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Pleased"
Service was quick, efficient and friendly.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/05/2017 11:04 AM
Richard M., Service Director at Straub Hyundai responded on 12/05/2017

Michael

Thank you for the review

Rick Maine
Service Director
304-233-2222 ext 330
Mark Z. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
We were in and our, very timely and all work was completed, very professional.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 12/05/2017 10:46 AM
Richard M., Service Director at Straub Hyundai responded on 12/05/2017

Mark

Thank you for the review and feedback.

Rick Maine
Service Director
304-233-2222 ext 330
Rebecca D. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
Called and was scheduled the same day
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/04/2017 07:18 PM
Richard M., Service Director at Straub Hyundai responded on 12/05/2017

Rebecca  

Thank you for the review. 


Rick Maine
Service Director
304-233-2222 ext 330
Christopher K. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, timely and great service!"
Great guys, great service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 12/04/2017 03:27 AM
Richard M., Service Director at Straub Hyundai responded on 12/04/2017

Christopher

Thank you for the review and feedback.

Rick Maine
Service Director
304-233-2222 ext 330
Norman A. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Everyone takes time to answer questions
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/02/2017 03:20 PM
Richard M., Service Director at Straub Hyundai responded on 12/04/2017

Norman

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330
Peggy H. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept very friendly"
Na
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 12:25 PM
Richard M., Service Director at Straub Hyundai responded on 12/04/2017

Peggy

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330
Kevin C. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff!"
The Staff!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 11:20 AM
Richard M., Service Director at Straub Hyundai responded on 12/04/2017

Kevin

Thank you for the review. We hope that you are enjoying your new vehicles.

Rick Maine
Service Director
304-233-2222 ext 330
Rebecca B. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Very prompt on appointment time. Friendly greeter. Love the drive up, drop off point.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/30/2017 09:29 AM
Richard M., Service Director at Straub Hyundai responded on 12/01/2017

Rebecca


Thank you for the feedback and review.

Rick Maine
Service Director
304-233-2222 ext 330
Verified Customer on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bell 1"
Great oil change and informative
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 11/29/2017 03:27 PM
Richard M., Service Director at Straub Hyundai responded on 11/30/2017

Thank you for the feedback and review.

Rick Maine
Service Director
304-233-2222 ext 330
PETER S. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SATISFIED"
DID AN UPDATE AS WELL AS THE OIL CHANGE, AND I DID NOT HAVE TO SCHEDULE A SECOND APPOINTMENT.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 11/29/2017 02:44 PM
Richard M., Service Director at Straub Hyundai responded on 11/30/2017

Peter


Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330
Kara M. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service with a smile! "
Oil change in 20 minutes with an appointment!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/23/2017 10:35 AM
Richard M., Service Director at Straub Hyundai responded on 11/27/2017

Kara

Thank you for the review..

Rick Maine
Service Director
304-233-2222 ext 330
Kristine R. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free Oil Change"
I appreciate the offer of free oil changes & tire rotations with my purchase. I’m really enjoying the Elantra—especially the great gas mileage!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:25 PM
Richard M., Service Director at Straub Hyundai responded on 11/22/2017

Kristine


Thank you for the review. We are glad to hear that you are enjoying your new elantra.

Rick Maine
Service Director
304-233-2222 ext 330
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous service"
Always on time with service. Explain any issues that may arise with your car. Friendly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:39 PM
Richard M., Service Director at Straub Hyundai responded on 11/22/2017

Thank you for the review and feedback.

Rick Maine
Service Director
304-233-2222 ext 330
Keith G. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Business"
Great Job
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 12:07 PM
Richard M., Service Director at Straub Hyundai responded on 11/20/2017

Keith

Thank you for the review and feedback.

Rick Maine
Service Director
304-233-2222 ext 330
Mary T. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and prompt"
My appointment was timely and my car was returned to me nice and clean
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 01:26 AM
Richard M., Service Director at Straub Hyundai responded on 11/20/2017

Mary

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330
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