Randy was amazing in helping us find the right vehicle for our needs. We were in no hurry and he kept us in the loop and let us know of any vehicle fitting our preferences the moment it showed up.
EC
Ethan C.
Ponderay, ID
05/29/2025
9
Category: Sales
Great experience
I went to Mike white in Ponderay to look at a nice used truck they had as my old one was no longer reliable. I met Randy the sales manager and we went though the normal process nice part was it wasn’t the normal shark type experience. We drove what I was looking for and worked out the numbers. It was a great experience I will be going back in the future
BW
Bailey W.
Spokane, WA
05/27/2025
10
Category: Sales
Good Experience
Helpful and experienced.
LW
Lula W.
Hope, ID
05/19/2025
10
Category: Sales
Purchase of 2025 Ford Explorer ST line
My experience with Mike White Ford has always been great.
This particular experience was awesome. Andrew, the sales rep who worked with me went over and beyond! He is a great asset to Mike White Ford. What he had to put up with...well, let's just say he had his hands full! He was professional, thoughtful, kind and personable.
Thank you so much Andrew for such a great experience purchasing my car. Sorry for what I put you through!🫣 Thanks also to Randy for being so great as well!
TP
Tamica P.
Sandpoint, ID
05/17/2025
10
Category: Sales
New car new me
I needed a new vehicle, something little bigger than my small car. Randy one of floor managers helped me to find my forever vehicle to take home. He answered my questions and concerns and helped me knowledge on the vehicle and crunch numbers for me. It was the best experience I had with them.
JF
Julie F.
Sandpoint, ID
05/06/2025
10
Category: Sales
Randy & Tim are the best!!
We have been buying cars from Tim and Randy since 2018, wouldn’t dream of going anywhere else than Mike White Ford! Always above and beyond!
RH
Ryker H.
Bonners Ferry, ID
04/24/2025
9
Category: Sales
Good people!
This was my first time buying from a dealer and they seemed to make it less stressful and work with me on pricing, quick to inform me on all the things about the used vehicle I was buying, not hiding any flaws or problems. Didn't feel pressured, and would shop there again
RH
Ryker H.
Bonners Ferry, ID
04/24/2025
9
Category: Sales
Good people!
This was my first time buying from a dealer and they seemed to make it less stressful and work with me on pricing, quick to inform me on all the things about the used vehicle I was buying, not hiding any flaws or problems. Didn't feel pressured, and would shop there again
LH
Lora & Joe H.
Clarkia, ID
04/22/2025
10
Category: Sales
Best customer service ever!
We bought a used truck and got home and realized we wanted a new one instead! Randy Claflin was so awesome and bent over backwards dealing with us and we drove away with a new truck and we love it! Best customer service ever! Thank you Randy!
JK
Joshua K.
Sandpoint, ID
04/15/2025
10
Category: Sales
Excellent
Awesome customer service couldn’t be happier with my new truck thanks again Randy for everything…….
CD
Craig D.
Sandpoint, ID
04/11/2025
10
Category: Sales
Car sales Dream Team
So after a very frustrating past few months new truck shopping across Idaho and Washington, exhausted from dealing with salesmen who either don’t know their products, don’t know their inventory, and definitely don’t know vehicle specifications/functions, we ventured into Mike white Ford (Sandpoint location) with caution figuring we would be dealing with much of the same we had already experienced. We were immediately greeted by Randy Claflin who was personable and enthusiastic to answer our questions. Randy was very knowledgeable about the vehicles features and functions and walked us through the process of ordering the vehicle with patience. Paul the manager was also great to deal with as we built and ordered the vehicle as a team. They went over every detail with us and made sure we understood all the functionality of the options we were interested in. When my vehicle arrived, they were just as helpful showing me how to use various vehicle functions. Tim Claflin joined as head of finance and was very personable and helpful during the purchasing of our new truck. If you are in need of a new or previously owned vehicle, I would highly recommend taking your business to Mike White Ford (Sandpoint location). Compared to a lot of area dealers and salesmen, we found this team to be a Dream Team to deal with in every aspect of this process. Thanks to the Team for knowing your job and executing it like professionals. You will have my return business and recommendations.
TR
Teresa R.
Sandpoint, ID
04/06/2025
10
Category: Sales
No back room antics!
If you want to buy a vehicle by true professionals, ask for Randy and Tim at Mike White Ford. These two listen to your needs, find you a truck or car and price without the painful process of going back and forth to the mystery person in the back room. We are fans for life! Ten stars.
TR
Teresa R.
Sandpoint, ID
04/06/2025
10
Category: Sales
No back room antics!
If you want to buy a vehicle by true professionals, ask for Randy and Tim at Mike White Ford. These two listen to your needs, find you a truck or car and price without the painful process of going back and forth to the mystery person in the back room. We are fans for life! Ten stars.
AS
Anita S.
Clark Fork, ID
04/02/2025
10
Category: Sales
Amazing Team, F-250 Tremor
I can’t say enough good thing about the group at Mike Whites in Ponderay! For the second time in a row Randy found exactly what I needed. Paul & Tim made the magic happen.
I love my new DorfZilla
Tell Randy I said 4 of 8, inside joke that will make him laugh
AS
Anita S.
Oldtown, ID
04/02/2025
0
Category: Sales
Amazing
I just purchased my second Ford from Mike Whites in Ponderay. These guys are AMAZING! Randy found me exactly what I wanted, both times! No compromises. Paul & Tim make the magic happen and I couldn’t be happier!
Thank you guys, I love my DorfZilla
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