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SureCritic / Fontana Hyundai / JOSE CRUZ-ARROYO
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JOSE CRUZ-ARROYO

Fontana Hyundai
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(41 reviews)
88

Reviews of JOSE CRUZ-ARROYO

TA
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Tamara A.
San Bernardino, CA
2022 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2022
verified customerVerified Customer
9
Category: Sales
Review
Overall a great experience
LORRAINE M. from Fontana Hyundai responded on 01/26/2022 08:35 AM

   good morning thank you for your feedback i will be talking to higher management about this situation .. if you have any questions or concerns we are here to help you ..


 Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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LISA SALCEDO
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JOSE CRUZ-ARROYO
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MIGUEL FLORES
Verified Customer
Alta Loma, CA
2022 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
verified customerVerified Customer
8
Category: Sales
Great Experience!!!
So I had a really hard time at another dealership but these guys were truly patient and awesome. They were quick to provide solutions each step of the way and even though it was really late, they still came through for my husband and me.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2021
8
Category: Sales
Great Experience!
So I had a really hard time at another dealership but these guys were truly patient and awesome. They were quick to provide solutions each step of the way and even though it was really late, they still came through for my husband and me.
VANESSA R., CRM from Fontana Hyundai responded on 10/07/2021 02:21 PM

Thank you Alba for your survey return. I apologize on behalf of our dealership for the miscommunication of the delivery process. If you have any questions or concerns please do't ever hesitate to give us a call or feel free to reach to me directly. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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JOSE CRUZ-ARROYO
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ANTHONY BOSTON
KJ
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Karen J.
Stevenson Ranch, CA
2022 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Category: Sales
Amazing Follow up
Satisfied with the follow up phone call from Vanessa and Miles
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/30/2021
10
Category: Sales
I love Milez
BEST EVER DEALER IN THE WORLD
LORRAINE M. from Fontana Hyundai responded on 11/30/2021 02:02 PM

Thank you Karen for your review. 

Employees worked with
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LISA SALCEDO
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JOSE CRUZ-ARROYO
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ANTHONY BOSTON
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