Business Solutions

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DONNIE HARRIS

GENERAL SALES MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(64 reviews)
85
Send a Message to DONNIE

Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Matt's Hyun 2022
Great experience at Fontana Hyundai. Exceptional customer service inside and outside. Recommend to my family and friends ūüĎćūüŹĹ
BIANCA S. from Fontana Hyundai responded on 03/08/2022

Good Morning thank you for your 5 stars , thank you for choiring Fontana Hyundai . If you have any questions or concerns we are here to help you .

Thank You

Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


OE
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Olivia E.
Rialto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
verified customer Verified Customer
10
Category: Sales
Excellent customer service
I would definitely recommend Fontana Hyundai the service was excellent, salesman Miguel was very helpful and informative he explained everything about the car I wanted to buy, everybody at the dealership was friendly I would gladly give them a 10 star, I am so happy I went to this dealership to buy my new sonata.
LORRAINE M. from Fontana Hyundai responded on 02/21/2022

Good Morning Olivia  thank you for your feedback we appreciate to here about you visit here at Fontana Hyundai. If you ever have any questions or concerns we are here to help you .
                                                                                          Thank You 

Bianca Saenz
Customer Relaitons manager 
bsaenz@fontanahyundai.com
(909)371-1850


AR
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Alexis R.
Apple Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customer Verified Customer
10
Category: Sales
I just purchased my new SUV
I just purchased my new SUV at Fontana Hyundai and all I can say is thank you!! Being a single mom, I was shopping all around trying to find the perfect vehicle for me and my son. When I pulled up, Destiny came out to help me and when I told her I was deaf, she told me to hold on. Out came Christian who knew sign language. I was so happy that a sales person actually knew sign language and could answer all my questions and tell me about the vehicle without me having to read lips or write things down. It was a great experience. Destiny could’ve kept the sale to herself, but she didn’t. She thought of my needs and got Christian to help me. Even Roddy who helped seal the deal made me feel like family. Christian stayed with me the whole time until I drove off the lot and was so attentive. I highly recommend Fontana Hyundai for anyone who’s looking for their next vehicle purchase.
LORRAINE M. from Fontana Hyundai responded on 02/07/2022

Good Morning Alexis thank you so much for taking the time to fill out our survey, we appreciate you feedback.. If you have any questions or concerns we are here to help you..


                                                                                           Thank You 
Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850 


RH
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Rauni H.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customer Verified Customer
10
Category: Sales
Hyundai Sonata Reviews
I appreciate the Hyundai dealership located in Fontana CA , they helped me with the process of my first time buying a car. Would really recommend them
LORRAINE M. from Fontana Hyundai responded on 01/31/2022

Good Morning Rauni thank you for filling out our survey it's always good to hear from our customer's experience here at Fontana Hyundai .. If you have any questions or concerns we are here to help you ..





                                                                         Thank You 
Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


AM
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Anna M.
Oakland, CA
2022 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
verified customer Verified Customer
10
Category: Sales
Great experience overall
Just purchased a new car over the weekend from Dylan and Roddy over at Fontana Hyundai. Couldn't have asked for a better experience - the team is friendly and efficient. I had a very specific model/trim I was looking for (and it's hard to come by!). In terms of the overall package, they worked with my non-negotiables and gave me exactly what I was looking for in regards to price. I'd purchase another car at this dealer and recommend their services.
LORRAINE M. from Fontana Hyundai responded on 01/21/2022

good morning Anna thank you so much  for your 5 star, we appreciate the  positive feedback in your experience here at fontana hyundai.. if you ever have any questions or concerns we are here to help you .. 



Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


JC
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Jeffrey C.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customer Verified Customer
10
Category: Sales
2022 Santa FE
Fontana Hyundai worked with me on the price. Angel went out of his way to get the deal I was after. They even delivered the Santa Fe to my home to complete the sale.
LORRAINE M. from Fontana Hyundai responded on 01/14/2022

good afternoon jeffrey thank you for filling out our survey we are always happy to hear from our customers ..if you ever have any questions or concerns we are here to help..


Bianca Saenz
Customer Relations Manger
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customer Verified Customer
10
Category: Sales
Exceptional customer service
Fontana Hyundai staff were amazing. Keanu was able to give us a complete run through of our new vehicles’ options and how to link our blue link account. Keanu was also very patient with the whole process. So happy with our buying experience.
LORRAINE M. from Fontana Hyundai responded on 01/13/2022

good morning thank you so much for your 5 star and your positive feedback we appreciate to hear our customers experience here was a great one ..if you have any questions or concerns we are here to help you..


Bianca Saenz
Customer Relations Manager
(909)371-1850
bsaenz@fontanahyundai.com

LORRAINE M. from Fontana Hyundai responded on 01/13/2022

good morning thank you for taking the time to fill out our survey we are very happy to hear that you had a great experience here at fontana hyundai.. if you have any questions or concerns we are always here to help you..


Bianca Saenz
Customer Relations Manager
(909)371-1850
bsaenz@fontanahyundai.com


VH
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Vicki H.
Diamond Bar, CA
2022 Hyundai Santa Fe Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customer Verified Customer
9
Category: Sales
Melissa Martinez is a Fontana Hyundai Treasure
I dreaded the prospect of entering a dealership and car shopping. What a pure pleasure and surprise it was to encounter Melissa Martinez at Fontana Hyundai. She exuded warmth and competence and fun. There was no pressure. She went out of her way to anticipate what we might want to know and had it at the ready. I swear, there was one thing I didn’t particularly like about the car we ended up with, and I voiced it to Melissa. SO sincerely, she talked about that feature in a way that I came to LOVE it. Magic. Ok yeah, that’s good sales, but wow, it worked, because she is the real deal. You aren’t being gaslighted. You can bring your squirmy 8-year old. She became his idol by the end, and she appeared delighted by him (though it made a ton more aggravation for her I’m sure).
This experience with Melissa transformed my ideas of car shopping. Only thing is, she needs to clone herself, or else I always have to shop at Fontana Hyundai from now on.
LORRAINE M. from Fontana Hyundai responded on 01/12/2022

good afternoon vicki thank you for filling out our survey we appreciate your positive feedback..if you have any questions or concerns we are here to help you..


Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


DS
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Donnelle S.
Murrieta, CA
2022 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
verified customer Verified Customer
10
Category: Sales
Great buying experience
I don’t usually like to buy from dealerships and I told myself I would never buy new again but Fontana Hyundai and their whole team made this buying experience enjoyable. We were there for the majority of the day however we did buy two vehicles and negotiated them separately so that prolonged our time there. Miles our product specialist was great! He was very patient and not pushy and we appreciated his honesty and knowledge the most. Would definitely recommend anyone who is looking into getting a new vehicle to visit Fontana Hyundai!
BIANCA S. from Fontana Hyundai responded on 01/10/2022

good afternoon donnelle thank you for your positive feedback we are very happy to hear that you had  a great experience here at fontana hyundai. if you have any questions or concerns we are always here to help you..


Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customer Verified Customer
10
Category: Sales
Exelente servicio
Las personas fueron muy amables me guiaron a consegir un carro que se ajustar√° con mis necesidades ,gustos y presupuesto.
BIANCA S. from Fontana Hyundai responded on 01/06/2022

buenos dias muchas gracias por las cinco estrellas estamos felices de oir que ustedes le gustaron estar aquin in fontana hyundai si tienen preguntas o tienen problemas con el carro siempre estamos aqui ayudarles....



Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


MA
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Michael A.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customer Verified Customer
10
Category: Sales
Best Hyundai dealer ever ! FAMILY OWNED !!
Fontana hyundai gave me a second chance and i thank them !
BIANCA S. from Fontana Hyundai responded on 12/31/2021

good morning michael thank you for the positive feedback . we are very happy to hear our customers have a great experience her at fontana hyundai .. if you have any questions or concerns we are here to help you..




Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


JG
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Jesus G.
Baldwin Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customer Verified Customer
10
Category: Sales
Valeria was a great salesperson
Valeria was very helpful and professional, she made me feel at ease, not pushy at all, I had an excellent experience
BIANCA S. from Fontana Hyundai responded on 12/30/2021

good morning jesus thank you for taking the time to fill out our survey we appreciate your positive feedback ..if you have any questions or concerns we are here to help you ..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


ER
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Estebano R.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customer Verified Customer
10
Category: Sales
Great dealer to buy car
Very professional
BIANCA S. from Fontana Hyundai responded on 12/28/2021

good afternoon thank you for your 5 star we appreciate your feedback. if you have any questions or concerns we are here to help you ..


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


MH
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Michael H.
Fontana, CA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customer Verified Customer
10
Category: Sales
Smooth leasing experience
I had an excellent experience at this location. Travis was extremely professional and answered all my questions i had about their car models and specifications. He was very personable and i never felt pressured to commit to a vehicle or deal. The managers were very flexible as well and made this whole experience smooth. I highly recommend anyone looking for a hyundai to check this place out.
BIANCA S. from Fontana Hyundai responded on 12/28/2021

good afternoon michael thank you for taking the time to fill out our survey we appreciate hearing our customers positive feedback ..if you have any questions or concerns we are here to help you..


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850 


Verified Customer
Los Angeles, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/25/2021
verified customer Verified Customer
7
Category: Sales
Negative and costly experience
I give zero stars to this dealership. The car MSRP was 23 grand and it was sold for 29 grand. The manager refused to negotiate the price. By the time they added all the warranties it came to a total of $42,000. I feel ripped off and went back once I saw the total. Some warranties were removed 4 grand of it. Yet, I feel they took advantage of my lack of knowledge and as a woman walking in alone.
BIANCA S. from Fontana Hyundai responded on 12/27/2021

good morning thank you for your feedback we appreciate i will be talking to our higher management about this issue..if you have any questions or concerns we are here to help you .


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


JB
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Jessica B.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customer Verified Customer
10
Category: Sales
Fontana Hyundai is the place to buy your next vehicle process was easy, and pleasant.
The Sales Team at Fontana Hyundai were pleasant to work with. My purchase was
More than I hoped for. I will return to purchase in the future.
BIANCA S. from Fontana Hyundai responded on 12/22/2021

good afternoon jessica thank you for filling out our survey we appreciate your positive feedback ..if you have any questions or concerns we are here to help u ..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


HN
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Harold N.
Upland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customer Verified Customer
10
Category: Sales
Very happy with Fontana Hyundai
Buying my new Sonata at Fontana Hyundai was a great experience. Everyone was pleasant to work with and Angel my salesman did a great job.
BIANCA S. from Fontana Hyundai responded on 12/21/2021

good afternoon harold thank you for taking the time to fill out our survey we appreciate your positive feedback ..if you have any questions or concerns we are here to help you..


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Long Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customer Verified Customer
10
Category: Sales
Staff was awesome n amazing
Hyundai was amazing to us thank you so much
BIANCA S. from Fontana Hyundai responded on 12/15/2021

good morning for taking the time to fill out our survey we appreciate your time and your positive feedback we love to hear our customers experience here at our dealership.. if you have any questions or concerns we are always here to help you ..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


AR
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Arun R.
Fontana, CA
2022 Hyundai Santa Fe Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customer Verified Customer
10
Category: Sales
I loved their service- helped me till i get the car i like
It was a really good experience and I recommend this to my friends for sure

AR
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Arun R.
Fontana, CA
2022 Hyundai Santa Fe Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customer Verified Customer
10
Category: Sales
I loved their service- helped me till i get the car i like
It was a really good experience and I recommend this to my friends for sure

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/14/2021
2
Category: Sales
i liked the service but no one shared details on the rebate which was disappointing
i liked the service but no one shared details on the rebate which was disappointing
BIANCA S. from Fontana Hyundai responded on 12/14/2021

good afternoon thank you for your feedback we will be talking to higher management about this issue ..if you have any questions or concerns we are here to help ..

bianca saenz 
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850

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