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ANGEL SAUCEDO

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(11 reviews)
82

AH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
verified customer Verified Customer
10
Category: Sales
Hyundai works with you
Hyundai works with you in getting the vehicle you desire, will by my next car there in the future
BIANCA S. from Fontana Hyundai responded on 03/07/2022 02:58 PM

Good Afternoon Asa thank you for taking the time to fill out our survey . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with

DP
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Dawn P.
Ridgecrest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customer Verified Customer
10
Category: Sales
Service excellence
Overall amazing experience! To the salesman (Angel) and the manager. Very seamless and non stressful.
LORRAINE M. from Fontana Hyundai responded on 02/07/2022 08:43 AM

Good Morning Dawn congratulation on your New vehicle purchase , we appreciate your feedback..If you have any questions or concerns we are to help you ..


                                                                   Thank You

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850 


Verified Customer
Fontana, CA
2022 Hyundai Tucson Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customer Verified Customer
10
Category: Sales
2022 Tucsan plug in - New Years Eve
Angel Saucedo was awesome. During the whole deal he was very attentive and patient with us. Even after the deal and I took the car home he still helped me out with a few things for my car. I will definitely look for Angle when I buy my next Hyundai.
LORRAINE M. from Fontana Hyundai responded on 01/17/2022 09:15 AM

good morning thank you for taking the time , it makes us happy to hear that are customers experience here at fontana hyundai is a great one ... if you have any questions or concers we are here to help you..



Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


JC
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Jeffrey C.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customer Verified Customer
10
Category: Sales
2022 Santa FE
Fontana Hyundai worked with me on the price. Angel went out of his way to get the deal I was after. They even delivered the Santa Fe to my home to complete the sale.
LORRAINE M. from Fontana Hyundai responded on 01/14/2022 01:41 PM

good afternoon jeffrey thank you for filling out our survey we are always happy to hear from our customers ..if you ever have any questions or concerns we are here to help..


Bianca Saenz
Customer Relations Manger
bsaenz@fontanahyundai.com
(909)371-1850


CB
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Courtney B.
Moreno Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customer Verified Customer
10
Category: Sales
Great Experience
As a first time buyer, I was very hesitant on purchasing a new car. Angel made me feel comfortable and confident with my purchase! He made sure to show me all of the features on the car and made the buying process less nerve wracking. I had a great experience with Angel and would definitely recommend Fontana Hyundai!
BIANCA S. from Fontana Hyundai responded on 12/28/2021 04:24 PM

good afternoon courtney thank you for taking the time to fill out our survey we appreciate to hear positive feedback for our customers .. if you have any questions or concerns we are here to help you..


bianca saenz 
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


HN
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Harold N.
Upland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customer Verified Customer
10
Category: Sales
Very happy with Fontana Hyundai
Buying my new Sonata at Fontana Hyundai was a great experience. Everyone was pleasant to work with and Angel my salesman did a great job.
BIANCA S. from Fontana Hyundai responded on 12/21/2021 04:39 PM

good afternoon harold thank you for taking the time to fill out our survey we appreciate your positive feedback ..if you have any questions or concerns we are here to help you..


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


MN
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Melissa N.
Fontana, CA
2022 Hyundai Santa Fe Phev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2021
verified customer Verified Customer
10
Category: Sales
I was in a hurry…
When I shopped for my new vehicle I was in a hurry. Everyone took that into account and the transaction was done in a timely manner. I feel like I got a fair trade and they got me into the vehicle I wanted.
BIANCA S. from Fontana Hyundai responded on 12/13/2021 08:52 AM

Good Morning melissa thank you for taking the time to fill out our survey .. if you have any questions or concerns we are always here to help you .. 


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Fontana, CA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customer Verified Customer
10
Category: Sales
Best experience
Loved the fact that they don’t push you to purchase a car,
BIANCA S. from Fontana Hyundai responded on 11/05/2021 01:51 PM

GOOD AFTERNOON THANK YOU SO MUCH FOR FOR TAKING THE TIME TO TAKE OUR SURVEY WE APPRECIATE YOUR FEEDBACK IT IS IMPORTANT TO OUR DEALERSHIP ..IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE HERE TO HELP..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
bsaenz@fontanahyundai.com
(909)371-1850


RY
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Rafael Y.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
verified customer Verified Customer
10
Category: Sales
Excellent
Great services! The people there were extremely nice and helpful! Especially when it came down to car knowledge. They showed me a variety of vehicles that came close to what I want, and kept me informed of everything there was to know about them. My dealer, Angel was amazing and very helpful in answering all my questions and concerns. He was very approachable and made me feel welcomes here. Definitely recommend this place!
BIANCA S. from Fontana Hyundai responded on 11/01/2021 08:52 AM

GOOD MORNING RAFAEL WE ARE SO GLAD YOUR EXPERIENCE HERE WAS A POSITIVE ONE. IF YOU EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP. 


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
bsaenz@fontanahyundai.com
(909)371-1850


KC
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Kendra C.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customer Verified Customer
10
Category: Sales
Dream Car
I was in dire need of getting a car the day I came in. Angel help with getting me into that dream car. Calm aura put me at ease when in what ca be a stressful process.

Overall I love my new car and had a good experience.
LORRAINE M. from Fontana Hyundai responded on 09/08/2021 08:45 PM

Thank you Kendra for your positive review and for choosing fontana hyundai for your vehicle purchase. We are happy angel was able to deliver all your needs and give you a great experience.

Fontana Hyundai


EM
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Evangelista M.
Redlands, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customer Verified Customer
10
Category: Sales
Excellent customer service
The salesman, Angel, did a very excellent job in helping me buy a Hyundai Santa Fe. He even change my mind to buy a Santa Fe instead of a Honda CR-V

EM
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Evangelista M.
Redlands, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customer Verified Customer
10
Category: Sales
Excellent customer service
The salesman, Angel, did a very excellent job in helping me buy a Hyundai Santa Fe. He even change my mind to buy a Santa Fe instead of a Honda CR-V

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/02/2021
2
Category: Sales
I should have paid attention to the vehicle price
The dealer asking price is different from the cash price of the vehicle. Msrp was 30,000 dealer price was 36,000 and cash price of the vehicle is 41,000. I understand the ad ons, taxes, maintenance, debt cancellation, etc. which I will pay on top of the cash price of the vehicle.
VANESSA R., CRM from Fontana Hyundai responded on 09/02/2021 04:21 PM

Good afternoon,
My name is Vanessa I am one of the customer relations manager here with Fontana Hyundai after over looking your response. I wanted to see what we can have done to improve your experience with us, if you can please give me a call here to the dealer and asked to be transferred to Vanessa. Thank you and hope to hear from you soon. 

VANESSA R., CRM from Fontana Hyundai responded on 09/07/2021 04:22 PM

Thank you so much for your rescore! Please don't ever hesitate to contact myself or the dealer for whatever is needed. Thankyou Vanessa
Customer Relations Manager 

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