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ALFONSO MORALES

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(51 reviews)
85
Send a Message to ALFONSO

FA
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Francisco A.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customer Verified Customer
10
Category: Sales
Excelente servicio y amigable relación sin presiones
El local es muy bonito y limpio, todos muy amables, encantado de haber comprado ahi.
BIANCA S. from Fontana Hyundai responded on 03/14/2022

Good Morning Francisco thank you for the 5 stars , We appreciate your feedback. If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


JN
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Jorge N.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customer Verified Customer
10
Category: Sales
Amazing customer service
Awesome dealership
BIANCA S. from Fontana Hyundai responded on 03/09/2022

Good Afternoon Jorge thank you for the 5 stars , We appreciate our customers feedback . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


EL
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Edward L.
Alta Loma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customer Verified Customer
10
Category: Sales
Friendly sales team
I now I paid more for my new car, and sales staff made it difficult to bargin
BIANCA S. from Fontana Hyundai responded on 03/08/2022

Good Afternoon Edward thank you for your 5 stars , Treating our customers to excellent service is always our priority . If you have any questions or concerns we are here to help you .


Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Matt's Hyun 2022
Great experience at Fontana Hyundai. Exceptional customer service inside and outside. Recommend to my family and friends ūüĎćūüŹĹ
BIANCA S. from Fontana Hyundai responded on 03/08/2022

Good Morning thank you for your 5 stars , thank you for choiring Fontana Hyundai . If you have any questions or concerns we are here to help you .

Thank You

Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


VF
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Virginia F.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customer Verified Customer
10
Category: Sales
Not pushy
Salesman wasn't pushy at all, but had great communication. Knowledgeable about the vehicles he was showing me. Neither him nor his supervisor push me for a sale, but showed interest on my concerns. I was looking but didn't want to buy. Fontana Hyundai made things possible for me to drive away with a new 2022 SUV. Thanks team!!
BIANCA S. from Fontana Hyundai responded on 03/01/2022

Good Afternoon Virginia thank you for your 5 stars , We are so glad your experience here was a positive one . If you have any questions or concerns we are here to help you . 

Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


SH
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Semaj H.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customer Verified Customer
10
Category: Sales
Miguel the best
Miguel is new to the dealership, but he really gave his full effort to help me get my dream car.
LORRAINE M. from Fontana Hyundai responded on 02/09/2022

Good Afternoon thank you for your time on filling out our survey we appreciate your feedback ..If you have any questions or concerns we are hereto help you ..

                                                                                    Thank You

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


DP
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Dawn P.
Ridgecrest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customer Verified Customer
10
Category: Sales
Service excellence
Overall amazing experience! To the salesman (Angel) and the manager. Very seamless and non stressful.
LORRAINE M. from Fontana Hyundai responded on 02/07/2022

Good Morning Dawn congratulation on your New vehicle purchase , we appreciate your feedback..If you have any questions or concerns we are to help you ..


                                                                   Thank You

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850 


SU
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Sara U.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Sales
Very fast.
Very polite workers and helpful.
LORRAINE M. from Fontana Hyundai responded on 02/04/2022

good afternoon thank you for taking the time to fill out our survey we appreciate to hear feedback from our customers ..if you have any questions or concerns we are here to you ..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


JS
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Jose S.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customer Verified Customer
10
Category: Sales
Excelente services.
they are exceptional, they help you a lot and work with you to make your purchase a pleasant one.
LORRAINE M. from Fontana Hyundai responded on 02/03/2022

good morning Jose thank you for taking the time to fill out our survey we appreciate to hear from our customers on their visit here at fontana hyundai .. if you have any questions or concerns we are here to help you ..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850



RH
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Rauni H.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customer Verified Customer
10
Category: Sales
Hyundai Sonata Reviews
I appreciate the Hyundai dealership located in Fontana CA , they helped me with the process of my first time buying a car. Would really recommend them
LORRAINE M. from Fontana Hyundai responded on 01/31/2022

Good Morning Rauni thank you for filling out our survey it's always good to hear from our customer's experience here at Fontana Hyundai .. If you have any questions or concerns we are here to help you ..





                                                                         Thank You 
Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


AM
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Anna M.
Oakland, CA
2022 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
verified customer Verified Customer
10
Category: Sales
Great experience overall
Just purchased a new car over the weekend from Dylan and Roddy over at Fontana Hyundai. Couldn't have asked for a better experience - the team is friendly and efficient. I had a very specific model/trim I was looking for (and it's hard to come by!). In terms of the overall package, they worked with my non-negotiables and gave me exactly what I was looking for in regards to price. I'd purchase another car at this dealer and recommend their services.
LORRAINE M. from Fontana Hyundai responded on 01/21/2022

good morning Anna thank you so much  for your 5 star, we appreciate the  positive feedback in your experience here at fontana hyundai.. if you ever have any questions or concerns we are here to help you .. 



Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Fontana, CA
2022 Hyundai Tucson Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customer Verified Customer
10
Category: Sales
2022 Tucsan plug in - New Years Eve
Angel Saucedo was awesome. During the whole deal he was very attentive and patient with us. Even after the deal and I took the car home he still helped me out with a few things for my car. I will definitely look for Angle when I buy my next Hyundai.
LORRAINE M. from Fontana Hyundai responded on 01/17/2022

good morning thank you for taking the time , it makes us happy to hear that are customers experience here at fontana hyundai is a great one ... if you have any questions or concers we are here to help you..



Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customer Verified Customer
10
Category: Sales
Exceptional customer service
Fontana Hyundai staff were amazing. Keanu was able to give us a complete run through of our new vehicles’ options and how to link our blue link account. Keanu was also very patient with the whole process. So happy with our buying experience.
LORRAINE M. from Fontana Hyundai responded on 01/13/2022

good morning thank you so much for your 5 star and your positive feedback we appreciate to hear our customers experience here was a great one ..if you have any questions or concerns we are here to help you..


Bianca Saenz
Customer Relations Manager
(909)371-1850
bsaenz@fontanahyundai.com

LORRAINE M. from Fontana Hyundai responded on 01/13/2022

good morning thank you for taking the time to fill out our survey we are very happy to hear that you had a great experience here at fontana hyundai.. if you have any questions or concerns we are always here to help you..


Bianca Saenz
Customer Relations Manager
(909)371-1850
bsaenz@fontanahyundai.com


ER
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Estebano R.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customer Verified Customer
10
Category: Sales
Great dealer to buy car
Very professional
BIANCA S. from Fontana Hyundai responded on 12/28/2021

good afternoon thank you for your 5 star we appreciate your feedback. if you have any questions or concerns we are here to help you ..


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
verified customer Verified Customer
10
Category: Sales
Valeria was a great salesperson
Valeria was very helpful and knowledgeable on the Tucson
BIANCA S. from Fontana Hyundai responded on 12/27/2021

good afternoon thank you for taking the to fill out our survey we appreciate our customers feedback an that their experience here was a good one.. if you have any questions or concerns we are here to help you...


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


LL
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Lisa L.
Los Angeles, CA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
verified customer Verified Customer
10
Category: Sales
Great sales person
Was a great sales person and a nice clean dealership
BIANCA S. from Fontana Hyundai responded on 12/27/2021

good morning lisa thank you for the 5 star we our happy to see your experience here was a good one we are always happy to here our customers our happy .. if you have any questions or concerns we are here to help ..



bianca saenz
customer relations manager
(909)371-1850
bsaenz@fontanahyundai.com

 

Employees worked with

TS
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Tammerin S.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
verified customer Verified Customer
10
Category: Sales
Love my new car
I had a great experience at Fontana Hyundai. Benji did a great job and was highly professional and very friendly. Roddie was great as well . Looking forward to returning for service on my vehicle . If you are in the market for a car give them a shot . They are a great dealership and do not pressure you .
BIANCA S. from Fontana Hyundai responded on 12/27/2021

good morning tammerin thank you for taking the time to fill out our survey an for your positive feedback we appreciate our customers feed back..if you have any questions or concerns we are always here to help..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Taft, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Sales
Great customer service!
Sales staff was awesome and negotiated price was fair. Thanks!
BIANCA S. from Fontana Hyundai responded on 12/16/2021

good afternoon michele thank you for your time thank you for your positive feedback we are happy to hear your experience here was a good one ..if you have any question's or concerns we are always here to help you..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


AD
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Anthony D.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2021
verified customer Verified Customer
10
Category: Sales
Purchased 2022 Elantra SEL
Great staff amazing service! Trevor and Jose are the guys to go to! I would recommend anyone who wants a nice affordable car or SUV. Didn’t think I would leave with a car but the guys there took care of me and helped me leave with a brand new car!!
BIANCA S. from Fontana Hyundai responded on 12/13/2021

Good Morning Anthony we appreciate you taking the time to fill out our survey an thank you for the 5 stars ..if you have any questions or corners we are here to help you..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


CJ
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Chikin J.
Chino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2021
verified customer Verified Customer
10
Category: Sales
Good and fast transaction
I researched the price of the various Palisade trims and I knew what my trade-in was worth. I negotiated with Marissa on the phone and decided to come in when I got my deal. Brianna took us on a test drive and had a great attitude. She let me verify the car didn't have any issues that I read about in the forums.

I basically told them what I was willing to pay and what I was willing to accept on my trade-in. Although there was a slight pricing disagreement with the sales manager, it was quickly resolved. We came to an agreement within a few minutes since this was a cash deal. Unfortunately, had to go home to retrieve the Pink Slip and unlock my Credit Report at the various agencies. They needed to verify the credit worthiness of my check.

The paperwork was quickly processed, the was check signed and car delivered within an hour if we exclude the hiccup in the middle. Overall, the process was smooth and fast. We will come back to purchase another car.
BIANCA S. from Fontana Hyundai responded on 12/13/2021

Good Morning Chikin thank you for your positive feedback we are glad your experience here at our dealer was a good  one.. If you have any questions or cocnerns we are here to help you..


Bianca Saenz
bsaenz@fontanahyundai.com
Customer Relations Manager
(909)371-1850
 

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