Business Solutions

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MELISSA MARTINEZ

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(6 reviews)
93
Send a Message to MELISSA

VH
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Vicki H.
Diamond Bar, CA
2022 Hyundai Santa Fe Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customer Verified Customer
9
Category: Sales
Melissa Martinez is a Fontana Hyundai Treasure
I dreaded the prospect of entering a dealership and car shopping. What a pure pleasure and surprise it was to encounter Melissa Martinez at Fontana Hyundai. She exuded warmth and competence and fun. There was no pressure. She went out of her way to anticipate what we might want to know and had it at the ready. I swear, there was one thing I didn’t particularly like about the car we ended up with, and I voiced it to Melissa. SO sincerely, she talked about that feature in a way that I came to LOVE it. Magic. Ok yeah, that’s good sales, but wow, it worked, because she is the real deal. You aren’t being gaslighted. You can bring your squirmy 8-year old. She became his idol by the end, and she appeared delighted by him (though it made a ton more aggravation for her I’m sure).
This experience with Melissa transformed my ideas of car shopping. Only thing is, she needs to clone herself, or else I always have to shop at Fontana Hyundai from now on.
LORRAINE M. from Fontana Hyundai responded on 01/12/2022

good afternoon vicki thank you for filling out our survey we appreciate your positive feedback..if you have any questions or concerns we are here to help you..


Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


JB
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Jessica B.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customer Verified Customer
10
Category: Sales
Fontana Hyundai is the place to buy your next vehicle process was easy, and pleasant.
The Sales Team at Fontana Hyundai were pleasant to work with. My purchase was
More than I hoped for. I will return to purchase in the future.
BIANCA S. from Fontana Hyundai responded on 12/22/2021

good afternoon jessica thank you for filling out our survey we appreciate your positive feedback ..if you have any questions or concerns we are here to help u ..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


AR
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Arun R.
Fontana, CA
2022 Hyundai Santa Fe Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customer Verified Customer
10
Category: Sales
I loved their service- helped me till i get the car i like
It was a really good experience and I recommend this to my friends for sure

AR
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Arun R.
Fontana, CA
2022 Hyundai Santa Fe Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customer Verified Customer
10
Category: Sales
I loved their service- helped me till i get the car i like
It was a really good experience and I recommend this to my friends for sure

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/14/2021
2
Category: Sales
i liked the service but no one shared details on the rebate which was disappointing
i liked the service but no one shared details on the rebate which was disappointing
BIANCA S. from Fontana Hyundai responded on 12/14/2021

good afternoon thank you for your feedback we will be talking to higher management about this issue ..if you have any questions or concerns we are here to help ..

bianca saenz 
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


DT
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Donald T.
Mira Loma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customer Verified Customer
9
Category: Sales
Donald Turner
Good service
BIANCA S. from Fontana Hyundai responded on 12/13/2021

good morning donald thank you for your time we appreciate your time an your positive feedback it is important to know our customers experience here at Hyundai that its a good one ..if you have any questions or corners we are always here to help you..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


SH
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Stephanie H.
North Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
verified customer Verified Customer
10
Category: Sales
...
Staff was very attentive, I had the pleasure of working with Melissa she definitely knew what she was talking about , she was so friendly the entire time of my visit , made me feel great about my purchase
VANESSA R., CRM from Fontana Hyundai responded on 10/05/2021

Thank you Stephanie for your positive feedback. We hope you are enjoying your new car purchase! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

Verified Customer
San Bernardino, CA
2022 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2021
verified customer Verified Customer
8
Category: Sales
Great Value
Purchased a 2022 Elantra limited hybrid. Great vehicle, good warranty. Hyundai is doing the right thing.
VANESSA R., CRM from Fontana Hyundai responded on 10/05/2021

Thank you for your 5 star review! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
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