As a longtime customer over 40 years, I appreciate the initial greeters and their promptness. However, my most recent visit was an emergency as my vehicle was towed in. The service on that portion was to my dissatisfaction, as well as the internal treatment of lower ranked employees. Normally, I would dismiss this but the tone of voice & aggression was passed on to me, a paying & loyal customer.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 09/06/2022 12:20 PM
Hi Nancy, I tried to reach out to you today, however your voicemail is full and won't be able to accept my message. I want to discuss your experience and would like you to call me to discuss. Sincerely,
Lynn Quiding Customer Service Representative 3602535403
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