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SureCritic / Hyundai Of Silsbee / KAREN HERRERA
KH

KAREN HERRERA

Hyundai Of Silsbee
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(22 reviews)
92

Reviews of KAREN HERRERA

Verified Customer
Jennings, LA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customerVerified Customer
10
Category: Sales
Karen Herrera is the best!
Karen was so nice and answered every question we had, she showed me how to work all the features of my new SantaFe, the whole experience was wonderful and well worth the 3 hour drive.
Employees worked with
FG
FABIAN J GONZALEZ
BS
BRUCE SEMIEN
KH
KAREN HERRERA
LB
gravatar
Linda B.
Newton, TX
2022 Hyundai Accent
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customerVerified Customer
10
Category: Sales
Much Better
My sales person (Karen) did not know I tried to contact her. She has since sent me her personal phone number and said I could call any time. She handled my problem right away. Please ask for Karen if you go to thisdealership.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/13/2021
0
Category: Sales
bad
Sales refuses to talk on phone after sales. Called 6 times and could not get sales person (Karen). Need to give them paper work and they will not even give me a fax number. Added charge I did not want. Should have gone over every word in contract so that is my fault. I love Hyundai vehicles but dealership in Silsbee will never see me again.
FABIAN J G. from Hyundai Of Silsbee responded on 10/15/2021 07:31 AM

Customer sent in error.

Employees worked with
KB
KEITH BROWN
BS
BRUCE SEMIEN
KH
KAREN HERRERA
DJ
gravatar
Demarcus J.
Beaumont, TX
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
verified customerVerified Customer
10
Category: Sales
It was great very quick also!
Best car dealer hands down was mine, Ms. Karen. Highly recommend
Employees worked with
KB
KEITH BROWN
BS
BRUCE SEMIEN
KH
KAREN HERRERA
Displaying Review 21 - 23 of 23 in total
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